:root{--text:#3f3f46;--text-h:#18181b;--bg:#f5f5fb;--panel-bg:#fff;--border:#e4e4ee;--accent:#4f46e5;--accent-bg:#4f46e51a;--sidebar-bg:#16152b;--sidebar-text:#c6c4de;--sidebar-active:#231f45;--series-1:#2a78d6;--series-2:#1baf7a;--series-3:#eda100;--series-4:#008300;--series-5:#4a3aa7;--series-6:#e34948;--series-7:#e87ba4;--series-8:#eb6834;--chart-muted:#898781;--chart-gridline:#e1e0d9;--accent-h:#4338ca;--accent-soft:#4f46e50d;--success:#16a34a;--success-bg:#16a34a1a;--danger:#dc2626;--danger-bg:#dc26261a;--warning:#d97706;--warning-bg:#d977061a;--info:#0284c7;--info-bg:#0284c71a;--secondary:#64748b;--secondary-bg:#64748b1a;--star:#eab308;--star-on-accent:#ffe08a;--text-muted:#8b8b98;--hover-bg:#4f46e50d;--radius-sm:6px;--radius-md:10px;--radius-lg:16px;--shadow-sm:0 1px 2px #0000000a;--shadow-md:0 4px 16px #0000000f;--shadow-lg:0 16px 40px #00000017;--fs-2xs:11px;--fs-xs:12px;--fs-sm:13px;--fs-md:14px;--fs-lg:16px;--fs-xl:clamp(18px,1vw + 14px,22px);--fs-2xl:clamp(20px,1.4vw + 14px,24px);--sp-1:4px;--sp-2:8px;--sp-3:12px;--sp-4:16px;--sp-5:20px;--sp-6:24px;--sp-7:32px;--ease-out:cubic-bezier(.23,1,.32,1);--ease-in-out:cubic-bezier(.77,0,.175,1);--dur-press:.12s;--dur-popover:.16s;--dur-dropdown:.2s;--dur-modal:.24s;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark;color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;font:15px/1.5 system-ui,Segoe UI,Roboto,sans-serif}@media(prefers-color-scheme:dark){:root{--lightningcss-light: ;--lightningcss-dark:initial}}*{box-sizing:border-box}html{-webkit-tap-highlight-color:transparent;-webkit-text-size-adjust:100%;overscroll-behavior:none}body{margin:0}input[type=checkbox],input[type=radio]{accent-color:var(--accent)}@media(pointer:coarse){input,textarea,select{font-size:16px}}:root{--sidebar-active-bg:var(--accent-bg);--sidebar-icon:var(--sidebar-text);--chat-bg:var(--panel-bg);--chat-list-bg:var(--panel-bg);--incoming-bubble-bg:var(--bg);--outgoing-bubble-bg:var(--accent);--composer-bg:var(--bg);--message-text-in:var(--text);--message-text-out:#fff}input[type=file]{font:inherit;font-size:13px;color:var(--text)}input[type=file]::file-selector-button{font:inherit;font-size:12px;font-weight:600;color:var(--text-h);background:var(--panel-bg);border:1px solid var(--border);border-radius:var(--radius-sm);padding:6px 12px;margin-right:10px;cursor:pointer;transition:border-color .12s,color .12s}input[type=file]::file-selector-button:hover{border-color:var(--accent);color:var(--accent)}#root{min-height:100svh}h1,h2{color:var(--text-h);font-weight:600}.app-shell{min-height:100svh;display:flex}.incoming-call-card{background:var(--panel-bg);border:1px solid var(--border);z-index:200;text-align:center;border-radius:10px;width:260px;padding:18px 20px;position:fixed;top:20px;right:20px;box-shadow:0 6px 24px #0003}.incoming-call-name{color:var(--text-h);font-size:15px;font-weight:700}.incoming-call-phone{color:var(--text);margin-bottom:8px;font-size:12px}.incoming-call-status{color:var(--accent);margin-bottom:12px;font-size:13px}.incoming-call-actions{flex-wrap:wrap;justify-content:center;gap:8px;display:flex}.call-btn{cursor:pointer;background:var(--bg);color:var(--text-h);border:none;border-radius:6px;padding:8px 14px;font-size:13px}.call-btn-accept{color:#fff;background:var(--success)}.call-btn-decline{color:#fff;background:var(--danger)}.call-history-row{border-bottom:1px solid var(--border);padding:6px 0;font-size:12px}.donut-chart{align-items:center;gap:20px;display:flex}.donut-total-value{fill:var(--text-h);font-size:26px;font-weight:700}.donut-total-label{fill:var(--chart-muted);text-transform:uppercase;font-size:11px}.chart-legend{color:var(--text-h);flex-direction:column;gap:8px;margin:0;padding:0;font-size:13px;list-style:none;display:flex}.chart-legend li{align-items:center;gap:8px;display:flex}.legend-swatch{border-radius:3px;flex-shrink:0;width:10px;height:10px}.bar-list{flex-direction:column;gap:12px;display:flex}.bar-list-row{grid-template-columns:140px 1fr 90px;align-items:center;gap:10px;display:grid}.bar-list-label{color:var(--text-h);white-space:nowrap;text-overflow:ellipsis;font-size:13px;overflow:hidden}.bar-list-track{background:var(--chart-gridline);border-radius:4px;height:20px;overflow:hidden}.bar-list-fill{border-radius:4px;min-width:4px;height:100%}.bar-list-value{color:var(--text);text-align:right;font-size:13px}.bar-list-sublabel{color:var(--chart-muted);font-size:11px}.stat-tile-row{gap:16px;margin-bottom:20px;display:flex}.stat-tile{background:var(--panel-bg);border:1px solid var(--border);border-radius:8px;min-width:160px;padding:18px 20px}.stat-tile-value{color:var(--text-h);font-size:32px;font-weight:700}.stat-tile-label{color:var(--text);margin-top:4px;font-size:12px}.date-range-picker{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:16px;display:flex}.date-range-picker input{border:1px solid var(--border);border-radius:6px;padding:6px 8px}.charts-row{flex-wrap:wrap;gap:20px;display:flex}.reports-sources-card{flex:1;min-width:320px}.follow-up-page .panel-card{max-width:720px}.filter-grid{grid-template-columns:1fr 1fr;gap:16px;display:grid}.filter-grid label{color:var(--text-h);text-transform:uppercase;margin-bottom:6px;font-size:12px;font-weight:600;display:block}.filter-grid select{border:1px solid var(--border);border-radius:6px;width:100%;padding:8px}.stage-checkboxes{flex-direction:column;gap:6px;display:flex}.range-inputs{align-items:center;gap:8px;display:flex}.range-inputs input{border:1px solid var(--border);border-radius:6px;width:70px;padding:6px 8px}.preview-result{background:var(--bg);border-radius:6px;margin-top:14px;padding:12px;font-size:13px}.preview-result ul{margin:8px 0 0;padding-left:18px}.mode-toggle{gap:8px;margin-bottom:12px;display:flex}.mode-toggle button{border:1px solid var(--border);background:var(--panel-bg);cursor:pointer;border-radius:6px;padding:8px 16px;font-size:13px}.mode-toggle button.active{background:var(--accent);color:#fff;border-color:var(--accent)}.campaign-textarea{border:1px solid var(--border);resize:vertical;border-radius:6px;width:100%;min-height:100px;margin-bottom:12px;padding:10px;font-family:inherit}.checkbox-label{align-items:center;flex-direction:row!important;gap:8px!important}.quick-reply-menu{background:var(--panel-bg);border:1px solid var(--border);z-index:20;border-radius:8px;max-height:220px;position:absolute;bottom:116px;left:0;right:100px;overflow-y:auto;box-shadow:0 4px 16px #00000026}.quick-reply-option{text-align:left;cursor:pointer;background:0 0;border:none;width:100%;padding:8px 12px;font-size:13px;display:block}.quick-reply-option:hover,.quick-reply-option.active{background:var(--bg)}.quick-reply-option:disabled{opacity:.45;cursor:default}.quick-reply-option:disabled:hover{background:0 0}.quick-reply-shortcut{color:var(--accent);margin-right:6px;font-weight:600}.quick-reply-empty{color:var(--text);padding:10px 12px;font-size:12px}.reminder-toast-stack{z-index:100;flex-direction:column;gap:10px;display:flex;position:fixed;bottom:calc(20px + env(safe-area-inset-bottom,0px));right:20px}.reminder-toast{background:var(--panel-bg);border:1px solid var(--border);border-radius:8px;width:280px;padding:14px 16px;box-shadow:0 4px 16px #00000026}.reminder-toast-note{color:var(--text-h);margin-bottom:10px;font-size:13px}.reminder-toast-actions{justify-content:space-between;align-items:center;display:flex}.reminder-toast-actions button:first-child{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:6px;padding:6px 12px;font-size:12px}.order-actions{gap:12px;margin-top:6px;display:flex}.order-list{flex-direction:column;gap:8px;margin-top:10px;display:flex}.order-row{border:1px solid var(--border);border-radius:6px;padding:10px;font-size:12.5px;line-height:1.5}.wa-status{grid-template-columns:1fr 1fr;gap:12px;font-size:13px;display:grid}.wa-status label{color:var(--text-h);text-transform:uppercase;font-size:11px;font-weight:600;display:block}.agent-form .success{color:var(--success);font-size:13px}.panel-card{background:var(--panel-bg);border:1px solid var(--border);border-radius:8px;max-width:640px;margin-bottom:20px;padding:20px}.panel-card h2,.panel-card h3{margin-top:0}.agent-form{flex-direction:column;gap:12px;max-width:360px;display:flex}.agent-form label{color:var(--text-h);flex-direction:column;gap:4px;font-size:13px;font-weight:600;display:flex}.agent-form input,.agent-form select{border:1px solid var(--border);border-radius:6px;padding:8px 10px;font-size:14px}.agent-form button,.weight-editor+button{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:6px;align-self:flex-start;margin-top:4px;padding:10px 16px;font-weight:600}.agent-form .error{color:var(--danger);font-size:13px}.data-table{border-collapse:collapse;width:100%;font-size:13px}.data-table th{text-align:left;color:var(--text);text-transform:uppercase;border-bottom:1px solid var(--border);padding:6px 8px;font-size:11px}.data-table td{border-bottom:1px solid var(--border);padding:8px}.link-button{color:var(--accent);cursor:pointer;background:0 0;border:none;padding:0;font-size:13px}.agents-page,.leads-manager-page,.reminders-page,.quick-replies-page,.reports-page,.dashboard-page,.customers-page{flex-direction:column;display:flex}.customers-filters{gap:10px;margin-bottom:16px;display:flex}.customers-filters input{border:1px solid var(--border);border-radius:6px;padding:8px 10px}.error-hint{color:var(--danger);margin-bottom:12px}.reminders-list-card{max-width:900px}.page-header{align-items:center;gap:16px;margin-bottom:16px;display:flex}.hint-text{color:var(--text);margin:0 0 12px;font-size:13px}.weight-editor{flex-direction:column;gap:8px;margin-bottom:12px;display:flex}.weight-row{justify-content:space-between;align-items:center;gap:12px;display:flex}.weight-row input{border:1px solid var(--border);border-radius:6px;width:64px;padding:6px}.how-to-overlay{z-index:1400;background:#0006;justify-content:center;align-items:center;display:flex;position:fixed;top:0;right:0;bottom:0;left:0}.how-to-card{background:var(--panel-bg);border-radius:12px;max-width:480px;padding:28px}.how-to-card ol{padding-left:20px;line-height:1.6}.how-to-card button{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:6px;margin-top:12px;padding:8px 16px}.status-toast{background:var(--text-h);color:var(--bg);border-radius:6px;padding:10px 16px;font-size:13px;position:fixed;bottom:calc(20px + env(safe-area-inset-bottom,0px));right:20px}.sidebar{background:var(--sidebar-bg);width:60px;color:var(--sidebar-text);flex-direction:column;flex-shrink:0;align-self:flex-start;padding:16px 0;transition:width .32s cubic-bezier(.4,0,.2,1);display:flex;overflow:hidden;position:sticky;top:0;height:100svh}.sidebar.open{width:232px}.sidebar-toggle{color:var(--sidebar-text);cursor:pointer;background:0 0;border:none;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:36px;min-width:36px;height:36px;margin:0 12px 20px;line-height:1;display:flex;transition:background .15s ease,color .15s ease}.sidebar-toggle:hover{background:var(--sidebar-active);color:#fff}.hamburger{position:relative;width:16px;height:12px;display:inline-block;flex-shrink:0}.hamburger span{position:absolute;left:0;width:100%;height:2px;border-radius:2px;background:currentColor;transition:transform .3s cubic-bezier(.4,0,.2,1),opacity .18s ease,top .3s cubic-bezier(.4,0,.2,1)}.hamburger span:nth-child(1){top:0}.hamburger span:nth-child(2){top:5px}.hamburger span:nth-child(3){top:10px}.sidebar-toggle.is-open .hamburger span:nth-child(1){top:5px;transform:rotate(45deg)}.sidebar-toggle.is-open .hamburger span:nth-child(2){opacity:0;transform:translate(-6px)}.sidebar-toggle.is-open .hamburger span:nth-child(3){top:5px;transform:rotate(-45deg)}.sidebar .brand{display:flex;align-items:center;gap:11px;white-space:nowrap;padding:0 16px 22px;min-width:0}.brand-mark{display:flex;align-items:center;justify-content:center;width:30px;height:30px;flex-shrink:0;border-radius:9px;background:var(--accent);color:#fff;box-shadow:0 3px 10px #4f46e559}.brand-text{color:#fff;font-size:19px;font-weight:700;letter-spacing:-.01em;opacity:0;transform:translate(-6px);transition:opacity .2s ease,transform .2s ease}.sidebar.open .brand-text{opacity:1;transform:translate(0);transition-delay:.09s}.sidebar nav{flex-direction:column;gap:2px;display:flex}.nav-link{color:var(--sidebar-text);white-space:nowrap;padding:10px 16px;margin:0 8px;border-radius:8px;font-size:14px;text-decoration:none;display:flex;align-items:center;gap:12px;transition:background .15s ease,color .15s ease}.nav-link-icon{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:18px;color:var(--sidebar-icon)}.nav-link:hover .nav-link-icon,.nav-link.active .nav-link-icon{color:#fff}.nav-group-toggle{background:0 0;border:none;font:inherit;text-align:left;cursor:pointer}.nav-group-chevron{display:flex;flex-shrink:0;margin-left:auto;color:var(--sidebar-text);transition:transform .18s ease}.nav-group-chevron.is-open{transform:rotate(180deg)}.nav-subnav{display:flex;flex-direction:column;gap:2px;margin:2px 8px 4px}.nav-sublink{color:var(--sidebar-text);white-space:nowrap;padding:8px 16px 8px 46px;border-radius:8px;font-size:13px;text-decoration:none;display:block;transition:background .15s ease,color .15s ease}.nav-sublink:hover{background:var(--sidebar-active);color:#fff}.nav-sublink.active{background:var(--sidebar-active-bg);color:#fff}@media(prefers-reduced-motion:no-preference){.emoji-picker,.modal-card,.how-to-card{animation:menu-pop var(--dur-popover) var(--ease-out)}.modal-overlay,.lightbox-overlay,.how-to-overlay,.chat-drawer-backdrop{animation:overlay-fade var(--dur-popover) var(--ease-out)}.bulk-action-bar{--drop-offset: -4px}.connection-pill{--drop-offset: -6px}.bulk-action-bar,.connection-pill{animation:bar-drop-in var(--dur-popover) var(--ease-out)}.bulk-action-bar,.connection-pill,.chat-drawer-backdrop{transition:opacity var(--dur-popover) var(--ease-out),transform var(--dur-popover) var(--ease-out)}.bulk-action-bar[data-leaving],.connection-pill[data-leaving]{opacity:0;transform:translateY(var(--drop-offset))}.chat-drawer-backdrop[data-leaving]{opacity:0}.agents-page .panel-card,.leads-manager-page .panel-card,.reminders-page .panel-card,.quick-replies-page .panel-card,.reports-page .panel-card,.customers-page .panel-card,.follow-up-page .panel-card,.settings-page .panel-card{animation:page-card-in var(--dur-modal) var(--ease-out) both}.typing-dots i{animation:typing-bounce 1.2s infinite ease-in-out}.notification-toast{animation:notif-in .18s var(--ease-out)}.status-toast{animation:phase8-toast-in .18s var(--ease-out)}.toast{transform:translateY(0)}.toast[data-entering],.toast[data-leaving]{transform:translateY(8px)}.modal-card-drawer{animation:drawer-slide-in .18s var(--ease-out)}.modal-card-drawer[data-leaving]{animation:drawer-slide-out .18s var(--ease-out) forwards}.modal-overlay-drawer[data-leaving]{animation:overlay-fade .18s var(--ease-out) reverse forwards}.appearance-preview-flag-dot{animation:ap-dot-pulse 1.4s linear infinite}}@keyframes bar-drop-in{0%{opacity:0;transform:translateY(var(--drop-offset, -4px))}to{opacity:1;transform:translateY(0)}}@keyframes menu-pop{0%{opacity:0;transform:translateY(4px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes overlay-fade{0%{opacity:0}to{opacity:1}}@keyframes page-card-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.nav-link:hover{background:var(--sidebar-active);color:#fff}.nav-link.active{background:var(--sidebar-active-bg);color:#fff}.nav-link-text{opacity:0;transform:translate(-6px);transition:opacity .2s ease,transform .2s ease}.sidebar.open .nav-link-text{opacity:1;transform:translate(0);transition-delay:.07s}.sidebar:not(.open) nav{pointer-events:none}.sidebar:not(.open) .nav-link.active{background:0 0}.main-area{flex-direction:column;flex:1;min-width:0;display:flex}.sidebar-footer{margin-top:auto;padding-top:12px;border-top:1px solid var(--sidebar-active)}.user-info{align-items:center;gap:10px;display:flex;padding:8px 16px;min-width:0}.user-badge{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:50%;background:var(--accent);color:#fff;font-size:13px;font-weight:700;flex-shrink:0}.user-info-text{display:flex;flex-direction:column;min-width:0;opacity:0;transform:translate(-6px);transition:opacity .2s ease,transform .2s ease}.sidebar.open .user-info-text{opacity:1;transform:translate(0);transition-delay:.07s}.user-info-name{color:#fff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:13.5px;font-weight:600}.user-info-role{color:var(--sidebar-text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:11.5px;text-transform:capitalize}.sidebar-logout-btn{color:var(--sidebar-text);cursor:pointer;background:0 0;border:none;text-align:left;padding:9px 16px;margin:2px 8px 0;width:calc(100% - 16px);border-radius:8px;font-size:13px;display:flex;align-items:center;gap:12px;transition:background .15s ease,color .15s ease}.sidebar-logout-btn:hover{background:var(--sidebar-active);color:#fff}.content{flex:1;padding:24px}.sidebar-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;z-index:1290}@media(min-width:681px){.sidebar-backdrop{display:none!important}}@media(max-width:680px){.sidebar{position:fixed;top:0;left:0;bottom:0;z-index:1300}.sidebar:not(.open) .brand,.sidebar:not(.open) .sidebar-search-trigger,.sidebar:not(.open) nav,.sidebar:not(.open) .sidebar-footer{visibility:hidden}.sidebar.open{box-shadow:var(--shadow-lg)}.main-area{margin-left:60px}}.coming-soon{background:var(--panel-bg);border:1px solid var(--border);border-radius:8px;padding:32px}.login-page{background:radial-gradient(circle at 50% -10%,#4f46e51f,transparent 55%),var(--bg);justify-content:center;align-items:center;min-height:100svh;display:flex}.login-card{background:var(--panel-bg);border:1px solid var(--border);border-radius:12px;flex-direction:column;gap:14px;width:320px;padding:32px;display:flex;box-shadow:var(--shadow-lg)}.login-brand{display:flex;align-items:center;gap:11px;margin-bottom:-2px}.login-brand .brand-mark{width:38px;height:38px;border-radius:12px;box-shadow:0 4px 14px #4f46e559}.login-brand h1{margin:0;font-size:23px}.login-card .subtitle{color:var(--text);margin-bottom:8px}.login-card label{color:var(--text-h);flex-direction:column;gap:4px;font-size:13px;font-weight:600;display:flex}.login-card input{border:1px solid var(--border);border-radius:6px;padding:8px 10px;font-size:14px}.login-card button{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:6px;padding:10px;font-size:14px;font-weight:600}.login-card .error{color:var(--danger);font-size:13px}.loading-screen{justify-content:center;align-items:center;min-height:100svh;display:flex}.chats-layout{grid-template-columns:300px 1fr 320px;gap:18px;height:calc(100svh - 48px);display:grid}.conversation-list,.thread-panel,.customer-panel{background:var(--panel-bg);border:1px solid var(--border);border-radius:10px;overflow-y:auto;overscroll-behavior:contain}.conversation-list{background:var(--chat-list-bg)}.thread-panel{background:var(--chat-bg)}.conversation-list{flex-direction:column;gap:2px;padding:10px;display:flex}.conversation-item{text-align:left;border:none;border-bottom:1px solid var(--border);cursor:pointer;background:0 0;border-radius:8px;flex-direction:column;gap:8px;padding:12px 10px;transition:background .12s;display:flex}.conversation-item:last-of-type{border-bottom:none}.conversation-item:hover{background:var(--bg)}.conversation-item.active{background:var(--accent-bg);box-shadow:inset 3px 0 0 var(--accent)}.conversation-item-row{align-items:center;gap:12px;display:flex}.conversation-avatar{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:16px;font-weight:700;display:flex}.conversation-item-text{flex-direction:column;flex:1;gap:3px;min-width:0;display:flex}.conversation-name{color:var(--text-h);white-space:nowrap;text-overflow:ellipsis;font-size:14.5px;font-weight:600;overflow:hidden}.conversation-preview{color:var(--text);white-space:nowrap;text-overflow:ellipsis;font-size:13px;overflow:hidden}.stage-badge{background:var(--accent-bg);color:var(--accent);letter-spacing:.2px;border-radius:999px;align-self:flex-start;padding:3px 9px;font-size:11px;font-weight:600}.thread-panel{flex-direction:column;padding:18px 20px;display:flex}.thread-messages{flex-direction:column;flex:1;gap:10px;padding-bottom:4px;display:flex;overflow-y:auto;overscroll-behavior:contain}.bubble{border-radius:14px;max-width:68%;padding:10px 14px;font-size:14.5px;line-height:1.45}.bubble-inbound{background:var(--incoming-bubble-bg);color:var(--message-text-in);border-bottom-left-radius:4px;align-self:flex-start}.bubble-outbound{background:var(--outgoing-bubble-bg);color:var(--message-text-out);border-bottom-right-radius:4px;align-self:flex-end}.bubble-meta{opacity:.85;align-items:center;gap:4px;margin-top:4px;font-size:11px;display:flex}.message-ticks{color:#fffc;flex-shrink:0}.message-ticks.read{color:#34b7f1}.bubble-failed{color:#fecaca;margin-top:4px;font-size:11px;font-weight:600}.composer{background:var(--composer-bg);border:1px solid var(--border);border-radius:16px;flex-direction:column;gap:6px;margin-top:14px;padding:10px;transition:border-color .12s;display:flex}.composer:focus-within{border-color:var(--accent)}.composer-input-row{align-items:center;gap:8px;display:flex}.composer input{border:1px solid var(--border);background:var(--panel-bg);border-radius:20px;flex:1;min-width:0;padding:10px 14px;font-size:14px}.composer input:focus{border-color:var(--accent);outline:none}.composer-input-row>button,.note-form button{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:20px;flex-shrink:0;padding:10px 20px;font-weight:600}.composer-toolbar{align-items:center;gap:2px;display:flex}.note-form button{border-radius:6px;padding:6px 14px}.customer-panel{text-align:center;flex-direction:column;align-items:center;gap:12px;padding:20px;display:flex}.customer-avatar{background:var(--accent);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:56px;height:56px;font-size:22px;font-weight:700;display:flex}.customer-name-input{text-align:center;color:var(--text-h);background:0 0;border:none;border-radius:6px;width:100%;padding:2px 4px;font-size:16px;font-weight:600}.customer-name-input:hover,.customer-name-input:focus{background:var(--bg);outline:none}.customer-phone{color:var(--text);font-size:13px}.customer-field{text-align:left;border-top:1px solid var(--border);width:100%;padding-top:14px;font-size:13px}.customer-field label{color:var(--text-h);text-transform:uppercase;letter-spacing:.3px;margin-bottom:6px;font-size:11px;font-weight:600;display:block}.customer-field select{border:1px solid var(--border);background:var(--panel-bg);width:100%;color:var(--text-h);border-radius:6px;padding:8px 10px;font-size:13px}.customer-notes{text-align:left;border-top:1px solid var(--border);width:100%;margin-top:0;padding-top:14px}.customer-notes label{color:var(--text-h);text-transform:uppercase;letter-spacing:.3px;margin-bottom:6px;font-size:11px;font-weight:600;display:block}.note-item{border-bottom:1px solid var(--border);padding:8px 0;font-size:13px;line-height:1.5}.note-meta{color:var(--text);justify-content:space-between;align-items:center;gap:8px;font-size:11px;display:flex}.note-form{flex-direction:column;gap:6px;margin-top:8px;display:flex}.note-form textarea{border:1px solid var(--border);resize:vertical;border-radius:6px;min-height:50px;padding:8px;font-family:inherit}.note-form button{align-self:flex-start}.empty-hint{color:var(--text);text-align:center;padding:24px}.new-chat-button{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:6px;margin-bottom:4px;padding:10px;font-weight:600}.conversation-search{border:1px solid var(--border);background:var(--bg);color:var(--text-h);border-radius:6px;margin-bottom:4px;padding:8px 10px}.read-filter-tabs{background:var(--bg);border-radius:8px;gap:2px;margin-bottom:6px;padding:3px;display:flex}.read-filter-tabs button{color:var(--text);cursor:pointer;background:0 0;border:none;border-radius:6px;flex:1;padding:6px 4px;font-size:12px;font-weight:600}.read-filter-tabs button.active{background:var(--panel-bg);color:var(--accent);box-shadow:0 1px 2px #00000014}.conversation-item.unread .conversation-name{color:var(--text-h);font-weight:700}.conversation-tags{flex-wrap:wrap;gap:4px;margin-top:2px;display:flex}.tag-pill{color:#fff;white-space:nowrap;border-radius:999px;align-items:center;gap:4px;padding:2px 8px;font-size:10px;font-weight:600;display:inline-flex}.tag-filter-row{flex-wrap:wrap;gap:4px;margin-bottom:6px;display:flex}.tag-filter{cursor:pointer;border:none;transition:opacity .12s}.tag-remove-btn{color:#fff;opacity:.8;cursor:pointer;background:0 0;border:none;padding:0;font-size:12px;line-height:1}.tag-remove-btn:hover{opacity:1}.customer-tags-row{flex-wrap:wrap;align-items:center;gap:6px;width:100%;display:flex}.tag-manage-list{border-top:1px solid var(--border);flex-direction:column;gap:4px;padding-top:8px;display:flex}.tag-manage-row{justify-content:space-between;align-items:center;display:flex}.bubble-media{cursor:pointer;object-fit:cover;border-radius:8px;max-width:220px;max-height:220px;display:block}video.bubble-media{cursor:default}.bubble-caption{margin-top:4px;font-size:13px}.bubble-document{color:inherit;font-size:13px;text-decoration:underline}.bubble-sending{opacity:.9;align-items:center;gap:8px;font-size:13px;font-style:italic;display:flex}.bubble-spinner{border:2px solid #fff6;border-top-color:#fff;border-radius:50%;flex-shrink:0;width:14px;height:14px;animation:.8s linear infinite bubble-spin}@keyframes bubble-spin{to{transform:rotate(360deg)}}.call-event-row{justify-content:center;margin:4px 0;display:flex}.call-event-bubble{color:var(--text);background:var(--bg);border:1px solid var(--border);border-radius:999px;padding:4px 12px;font-size:12px}.date-separator-pill{color:var(--text-h);margin:6px 0;font-weight:700}.bubble-time{opacity:.85}.composer-icon-btn{cursor:pointer;width:32px;height:32px;color:var(--text);background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;transition:background .15s,color .15s,transform var(--dur-press) var(--ease-out);display:flex}.composer-icon-btn:hover:not(:disabled){background:var(--accent-bg);color:var(--accent)}.composer-icon-btn:active:not(:disabled){transform:scale(.97)}.composer-icon-btn:disabled{opacity:.4;cursor:default}.composer-icon-btn.active{background:var(--accent-bg);color:var(--accent)}.recording-bar{border:1px solid var(--border);background:var(--bg);border-radius:6px;flex:1;align-items:center;gap:10px;padding:0 12px;display:flex}.recording-dot{background:var(--danger);border-radius:50%;flex-shrink:0;width:10px;height:10px;animation:1.2s ease-in-out infinite recording-pulse}@keyframes recording-pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(.75)}}.recording-timer{font-variant-numeric:tabular-nums;color:var(--text-h);font-weight:600}.recording-hint{color:var(--text);flex:1;font-size:13px}.recording-cancel-btn,.recording-send-btn{cursor:pointer;color:var(--text);background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;padding:6px;display:flex}.recording-send-btn{color:var(--accent)}.attachment-preview{border:1px solid var(--border);background:var(--bg);border-radius:20px;flex:1;align-items:center;gap:10px;padding:6px 6px 6px 12px;display:flex}.attachment-preview-media{object-fit:cover;border-radius:8px;flex-shrink:0;width:40px;height:40px}.attachment-cancel-btn{cursor:pointer;color:var(--text);background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;padding:6px;display:flex}.attachment-caption-input{border:1px solid var(--border);background:var(--panel-bg);border-radius:20px;flex:1;min-width:0;padding:8px 12px;font-size:14px}.attachment-preview>button[type=button]:last-child{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:20px;flex-shrink:0;padding:10px 20px;font-weight:600}.permission-request-actions{flex-direction:column;align-items:flex-start;gap:4px;display:flex}.outbound-call-box{border:1px solid var(--border);border-radius:8px;flex-direction:column;align-items:center;gap:6px;padding:8px;display:flex}.modal-overlay{z-index:1400;padding:16px;background:#00000080;justify-content:center;align-items:center;display:flex;position:fixed;top:0;right:0;bottom:0;left:0}.modal-card{background:var(--panel-bg);border:1px solid var(--border);border-radius:8px;width:100%;max-width:400px;padding:20px}.modal-card h3{color:var(--text-h);margin:0 0 12px}.modal-actions{justify-content:flex-end;gap:8px;margin-top:8px;display:flex}.modal-actions button{cursor:pointer;border-radius:6px;padding:8px 16px;transition:transform var(--dur-press) var(--ease-out)}.modal-actions button:active:not(:disabled){transform:scale(.97)}.lightbox-overlay{z-index:1400;background:#000000d9;justify-content:center;align-items:center;display:flex;position:fixed;top:0;right:0;bottom:0;left:0}.lightbox-overlay img,.lightbox-overlay video{border-radius:8px;max-width:90vw;max-height:90vh}.lightbox-close{color:#fff;cursor:pointer;background:0 0;border:none;font-size:32px;position:absolute;top:16px;right:24px}.track-page{color:#26302b;background:#f7f8f6;flex-direction:column;min-height:100svh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;display:flex}.track-header{background:#fff;border-bottom:1px solid #e9ece7;grid-template-columns:1fr auto 1fr;align-items:center;padding:22px 16px 18px;display:grid}.track-back-link{color:#4a534d;white-space:nowrap;justify-self:start;font-size:13px;font-weight:600;text-decoration:none}.track-back-link:hover{color:#008a3b}.track-logo{justify-self:center;width:auto;height:30px}.track-main{flex-direction:column;flex:1;gap:14px;width:100%;max-width:440px;margin:0 auto;padding:20px 16px 32px;display:flex}.track-card{background:#fff;border:1px solid #e9ece7;border-radius:14px;padding:18px;box-shadow:0 1px 2px #141e1808}.track-loading{color:#6b746e;flex-direction:column;align-items:center;gap:14px;padding:40px 18px;font-size:14px;display:flex}.track-spinner{border:3px solid #dfe6e1;border-top-color:#008a3b;border-radius:50%;width:26px;height:26px;animation:.8s linear infinite track-spin}@keyframes track-spin{to{transform:rotate(360deg)}}.track-error{text-align:center;background:#fef6f5;border-color:#f3d0ce}.track-error-title{color:#b3261e;margin:0 0 6px;font-weight:700}.track-error-detail{color:#7a4844;margin:0 0 10px;font-size:13px}.track-error-hint{color:#6b746e;margin:0;font-size:13px}.track-whatsapp-link{color:#008a3b;font-weight:700;text-decoration:underline}.track-search-card{text-align:center}.track-search-label{color:#4a534d;margin-bottom:12px;font-size:13.5px;font-weight:600}.track-search-form{gap:8px;display:flex}.track-search-input{color:#1a221d;background:#fafbfa;border:1px solid #d7ddd8;border-radius:10px;flex:1;min-width:0;padding:11px 12px;font-size:15px}.track-search-input:focus{background:#fff;border-color:#008a3b;outline:none}.track-search-btn{color:#fff;cursor:pointer;background:#008a3b;border:none;border-radius:10px;flex-shrink:0;padding:0 20px;font-size:14.5px;font-weight:700}.track-search-btn:disabled{cursor:default;background:#b9c4bc}.track-search-note{color:#8a938c;margin-top:10px;font-size:12px}.track-summary-row{justify-content:space-between;gap:12px;display:flex}.track-summary-label{text-transform:uppercase;letter-spacing:.04em;color:#8a938c;margin-bottom:3px;font-size:11px}.track-summary-value{color:#1a221d;font-size:16px;font-weight:700}.track-summary-city{color:#5b6660;border-top:1px solid #eef1ed;margin-top:12px;padding-top:12px;font-size:13.5px}.track-summary-city strong{color:#1a221d}.track-summary-tracking{color:#8a938c;margin-top:6px;font-size:12.5px}.track-summary-tracking-value{color:#5b6660;letter-spacing:.2px;font-family:SFMono-Regular,Consolas,Liberation Mono,Menlo,monospace}.track-banner{border-radius:12px;padding:12px 14px;font-size:13.5px;line-height:1.45}.track-banner-warn{color:#7a5a00;background:#fff7e6;border:1px solid #f3dfa8}.track-banner-bad{color:#8a2f28;background:#fef6f5;border:1px solid #f3d0ce}.track-cod{text-align:center;background:#eefaf1;border:1px solid #c7ecd2;border-radius:14px;padding:16px 18px}.track-cod-label{color:#2f7a44;margin-bottom:4px;font-size:12.5px}.track-cod-amount{color:#00622a;font-size:24px;font-weight:800}.track-timeline{padding:20px 18px 6px}.track-step{gap:14px;display:flex}.track-step-rail{flex-direction:column;align-items:center;width:22px;display:flex}.track-step-icon{background:#fff;border:2px solid #d7ddd8;border-radius:50%;flex-shrink:0;width:22px;height:22px}.track-step-icon-done{background:#008a3b;border-color:#008a3b;justify-content:center;align-items:center;display:flex}.track-step-icon-done svg{width:13px;height:13px}.track-step-icon-next{border-color:#008a3b;box-shadow:0 0 0 3px #e3f5e9}.track-step-line{background:#e2e6e2;flex:1;width:2px;min-height:26px;margin:2px 0}.track-step-line-done{background:#008a3b}.track-step-body{padding-top:1px;padding-bottom:26px}.track-step-label{color:#a7ada8;font-size:14.5px;font-weight:600}.track-step-label-done{color:#1a221d}.track-step-label-current{color:#00622a}.track-step-meta{color:#7a837c;flex-wrap:wrap;gap:8px;margin-top:3px;font-size:12.5px;display:flex}.track-step-time{color:#a0a89f}.track-step:last-child .track-step-body{padding-bottom:2px}.track-footer{text-align:center;color:#9aa19b;padding:18px 16px 26px;font-size:11.5px}.track-footer div+div{margin-top:3px}@media(min-width:480px){.track-main{padding-top:28px}}.thread-messages .bubble{position:relative}.bubble-reply-btn{position:absolute;top:-8px;right:6px;width:24px;height:24px;display:flex;align-items:center;justify-content:center;border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:50%;cursor:pointer;font-size:12px;line-height:1;opacity:0;pointer-events:none;transition:opacity .12s;box-shadow:0 1px 4px #0000001f}.bubble:hover .bubble-reply-btn,.bubble-reply-btn:focus-visible{opacity:1;pointer-events:auto}.bubble-reply-btn:hover{color:var(--accent);border-color:var(--accent)}.bubble-reply-quote{display:block;width:100%;text-align:left;border:none;border-left:3px solid currentColor;background:#00000014;border-radius:6px;padding:6px 10px;margin-bottom:6px;font:inherit;font-size:13px;line-height:1.4;cursor:pointer;color:inherit;opacity:.9}.bubble-outbound .bubble-reply-quote{background:#ffffff26}.bubble-reply-quote-sender{font-weight:600;display:block;margin-bottom:1px}.bubble-reply-quote-text{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;opacity:.85}.bubble-reply-quote.is-unavailable{cursor:default;font-style:italic;opacity:.7}.bubble-highlight{animation:bubble-reply-flash 1.5s ease-out}@keyframes bubble-reply-flash{0%,40%{box-shadow:0 0 0 3px var(--accent)}to{box-shadow:0 0 0 3px #0000}}.reply-preview-strip{display:flex;align-items:flex-start;gap:10px;background:var(--panel-bg);border:1px solid var(--border);border-left:3px solid var(--accent);border-radius:8px;padding:6px 8px 6px 10px;font-size:13px}.reply-preview-strip-body{flex:1;min-width:0}.reply-preview-strip-title{color:var(--accent);font-weight:600}.reply-preview-strip-text{color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:1px}.reply-preview-strip-cancel{flex-shrink:0;background:0 0;border:none;cursor:pointer;color:var(--text);font-size:15px;line-height:1;padding:2px 4px}.reply-preview-strip-cancel:hover{color:var(--text-h)}.thread-messages-wrap{flex:1;min-height:0;display:flex;flex-direction:column;position:relative}.messages-loading-older{align-self:center;color:var(--text);font-size:12px;padding:6px 0 8px;opacity:.8}.jump-to-latest{position:absolute;right:14px;bottom:14px;z-index:6;display:flex;align-items:center;gap:6px;background:var(--accent);color:#fff;border:none;border-radius:999px;padding:7px 14px;font-size:12px;font-weight:600;cursor:pointer;box-shadow:0 3px 12px #0003}.jump-to-latest:hover{filter:brightness(1.06)}.message-ticks.sending{opacity:.75}.bubble-retry-btn{margin-left:8px;background:#ffffff26;color:inherit;border:1px solid currentColor;border-radius:6px;padding:1px 8px;font-size:11px;font-weight:600;cursor:pointer}.bubble-outbound .bubble-retry-btn:hover{background:#ffffff40}.bubble-reactions{position:absolute;bottom:-9px;display:flex;gap:2px;z-index:2}.bubble-inbound .bubble-reactions{left:8px}.bubble-outbound .bubble-reactions{right:8px}.bubble-reaction{background:var(--panel-bg);color:var(--text-h);border:1px solid var(--border);border-radius:999px;padding:0 5px;height:18px;line-height:16px;font-size:11px;cursor:default;box-shadow:0 1px 3px #0000001f}.bubble-reaction.is-mine{cursor:pointer;border-color:var(--accent)}.bubble-reaction.is-mine:hover{background:var(--accent-bg)}.bubble-react-btn{position:absolute;top:-8px;right:34px;width:24px;height:24px;display:flex;align-items:center;justify-content:center;border:1px solid var(--border);background:var(--panel-bg);border-radius:50%;cursor:pointer;font-size:12px;line-height:1;opacity:0;pointer-events:none;transition:opacity .12s;box-shadow:0 1px 4px #0000001f}.bubble:hover .bubble-react-btn,.bubble-react-btn:focus-visible,.bubble-react-btn.active{opacity:1;pointer-events:auto}.bubble-reaction-picker{position:absolute;top:-42px;z-index:8;display:flex;gap:1px;background:var(--panel-bg);border:1px solid var(--border);border-radius:999px;padding:3px 5px;box-shadow:0 3px 14px #0003}.bubble-reaction-picker-outbound{right:0}.bubble-reaction-picker-inbound{left:0}.reaction-option{background:0 0;border:none;cursor:pointer;font-size:17px;line-height:1;padding:2px 3px;border-radius:50%;transition:transform .1s,background .1s}.reaction-option:hover{background:var(--bg)}@media(hover:hover)and (pointer:fine){.reaction-option:hover{transform:scale(1.18)}}.reaction-option.is-current{background:var(--accent-bg)}.thread-header{flex-shrink:0;display:flex;justify-content:space-between;align-items:center;gap:12px;border-bottom:1px solid var(--border);padding-bottom:10px;margin-bottom:8px}.thread-header-main{display:flex;flex-direction:column;gap:1px;min-width:0}.thread-header-name{color:var(--text-h);font-weight:700;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.thread-header-phone{color:var(--text);font-size:11px}.thread-header-meta{display:flex;align-items:center;gap:8px;flex-shrink:0}.thread-header-agent{color:var(--text);font-size:11px;white-space:nowrap}.came-from{display:flex;gap:8px;align-items:flex-start}.came-from-thumb{width:44px;height:44px;object-fit:cover;border-radius:6px;flex-shrink:0}.came-from-text{min-width:0;font-size:12px}.came-from-source{color:var(--text-h);font-weight:600}.came-from-headline{color:var(--text);margin:2px 0;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.reminder-presets{display:flex;flex-wrap:wrap;gap:10px;margin:2px 0 4px}.thread-panel{position:relative}.drop-overlay{position:absolute;top:0;right:0;bottom:0;left:0;z-index:30;display:flex;align-items:center;justify-content:center;background:var(--accent-bg);border:2px dashed var(--accent);border-radius:10px;pointer-events:none}.drop-overlay-card{background:var(--panel-bg);color:var(--accent);border:1px solid var(--accent);border-radius:10px;padding:12px 20px;font-weight:600;font-size:14px;box-shadow:0 4px 16px #0000001f}.thread-panel.is-dragover .thread-messages{opacity:.5}.attachment-tray{display:flex;flex-direction:column;gap:8px;background:var(--panel-bg);border:1px solid var(--border);border-radius:12px;padding:8px}.attachment-tray-list{display:flex;flex-direction:column;gap:6px;max-height:190px;overflow-y:auto}.attachment-chip{display:flex;align-items:center;gap:10px;background:var(--bg);border:1px solid var(--border);border-radius:8px;padding:6px 8px}.attachment-chip.is-failed{border-color:var(--danger)}.attachment-chip.is-invalid{border-color:var(--danger);background:#dc26260f}.attachment-chip.is-sent{opacity:.6}.attachment-chip-media{width:40px;height:40px;object-fit:cover;border-radius:6px;flex-shrink:0;background:#0000000d}.attachment-chip-doc{width:40px;height:40px;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:20px;background:var(--panel-bg);border:1px solid var(--border);border-radius:6px}.attachment-chip-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}.attachment-chip-name{color:var(--text-h);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.attachment-chip-sub{color:var(--text);font-size:11px}.attachment-chip.is-failed .attachment-chip-sub,.attachment-chip.is-invalid .attachment-chip-sub{color:var(--danger)}.attachment-chip-bar{display:block;height:3px;border-radius:2px;background:var(--border);overflow:hidden;margin-top:2px}.attachment-chip-bar>span{display:block;height:100%;background:var(--accent);transition:width .15s}.attachment-chip-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}.attachment-chip-retry{background:0 0;border:1px solid var(--accent);color:var(--accent);border-radius:6px;padding:2px 8px;font-size:11px;font-weight:600;cursor:pointer}.attachment-chip-remove{background:0 0;border:none;color:var(--text);font-size:16px;line-height:1;cursor:pointer;padding:2px 4px}.attachment-chip-remove:hover{color:var(--text-h)}.attachment-chip-spinner{width:14px;height:14px;border:2px solid var(--border);border-top-color:var(--accent);border-radius:50%;animation:.8s linear infinite bubble-spin}.attachment-tray-footer{display:flex;align-items:center;gap:8px}.attachment-tray-footer .attachment-caption-input{flex:1;min-width:0;border:1px solid var(--border);background:var(--bg);border-radius:20px;padding:8px 12px;font-size:14px}.attachment-tray-discard{background:0 0;border:1px solid var(--border);color:var(--text);border-radius:20px;padding:8px 14px;font-size:13px;cursor:pointer}.attachment-tray-send{background:var(--accent);color:#fff;border:none;border-radius:20px;padding:8px 18px;font-weight:600;cursor:pointer}.attachment-tray-send:disabled,.attachment-tray-discard:disabled{opacity:.5;cursor:default}.bubble-video{position:relative;display:inline-block}.bubble-media-expand{position:absolute;top:6px;right:6px;width:26px;height:26px;border:none;border-radius:6px;background:#0009;color:#fff;font-size:13px;line-height:1;cursor:pointer;display:flex;align-items:center;justify-content:center}.bubble-media-expand:hover{background:#000c}.bubble-document-card{display:flex;align-items:center;gap:10px;text-decoration:none;color:inherit;background:#00000014;border-radius:8px;padding:8px 10px;min-width:190px;max-width:260px}.bubble-outbound .bubble-document-card{background:#ffffff26}.bubble-document-icon{font-size:22px;flex-shrink:0}.bubble-document-body{min-width:0;display:flex;flex-direction:column;gap:2px}.bubble-document-name{font-size:13px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.bubble-document-type{font-size:11px;opacity:.85}.media-group{display:grid;gap:3px;padding:3px;background:none;border:0;max-width:min(78%,340px)}.media-group-2{grid-template-columns:repeat(2,1fr)}.media-group-3{grid-template-columns:repeat(3,1fr)}.media-group-4{grid-template-columns:repeat(2,1fr)}.media-group-cell{position:relative;padding:0;border:0;background:#0000000d;border-radius:8px;overflow:hidden;cursor:pointer;aspect-ratio:1/1}.media-group-cell img,.media-group-cell video{width:100%;height:100%;object-fit:cover;display:block}.media-group-more{position:absolute;top:0;right:0;bottom:0;left:0;background:#0009;color:#fff;font-size:20px;font-weight:700;display:flex;align-items:center;justify-content:center}.lightbox-nav{position:absolute;top:50%;transform:translateY(-50%);width:44px;height:44px;border:none;border-radius:50%;background:#ffffff26;color:#fff;font-size:26px;line-height:1;cursor:pointer;display:flex;align-items:center;justify-content:center}.lightbox-nav:hover{background:#ffffff40}.lightbox-prev{left:20px}.lightbox-next{right:20px}.lightbox-count{position:absolute;bottom:20px;left:50%;transform:translate(-50%);color:#fff;font-size:13px;background:#0006;padding:4px 10px;border-radius:999px}.composer .composer-input-row{align-items:flex-end}.composer-textarea{flex:1;min-width:0;border:1px solid var(--border);background:var(--panel-bg);border-radius:18px;padding:9px 14px;font:inherit;font-size:14px;line-height:1.4;resize:none;min-height:38px;max-height:120px;overflow-y:auto}.composer-textarea:focus{border-color:var(--accent);outline:none}.composer-send-btn{align-self:flex-end}.composer-send-btn:disabled{opacity:.45;cursor:default}.composer-toolbar{gap:4px;flex-wrap:wrap}.composer.has-tray .composer-toolbar{margin-top:2px}.composer-icon-btn:focus-visible,.composer-send-btn:focus-visible,.quick-reply-option:focus-visible,.emoji-cell:focus-visible,.emoji-cat:focus-visible,.jump-to-latest:focus-visible,.attachment-chip-retry:focus-visible,.attachment-chip-remove:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.composer-textarea:focus-visible{outline:none}.composer .quick-reply-menu{bottom:calc(100% + 8px);left:8px;right:8px;max-height:240px}.quick-reply-option{display:flex;gap:6px;align-items:baseline;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.quick-reply-option .quick-reply-shortcut{flex-shrink:0}.emoji-picker{position:absolute;bottom:calc(100% + 8px);left:8px;z-index:24;width:min(340px,calc(100% - 16px));background:var(--panel-bg);border:1px solid var(--border);border-radius:12px;box-shadow:0 6px 24px #0000002e;display:flex;flex-direction:column;overflow:hidden;transform-origin:bottom left}.emoji-search{margin:8px;padding:7px 10px;border:1px solid var(--border);border-radius:8px;background:var(--bg);font-size:13px}.emoji-search:focus{border-color:var(--accent);outline:none}.emoji-cats{display:flex;gap:2px;padding:0 6px 6px;border-bottom:1px solid var(--border);overflow-x:auto}.emoji-cat{flex-shrink:0;width:30px;height:30px;border:none;background:0 0;border-radius:6px;cursor:pointer;font-size:16px;line-height:1;display:flex;align-items:center;justify-content:center}.emoji-cat:hover{background:var(--bg)}.emoji-cat.active{background:var(--accent-bg)}.emoji-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:2px;padding:8px;overflow-y:auto;max-height:230px}.emoji-cell{border:none;background:0 0;border-radius:6px;cursor:pointer;font-size:20px;line-height:1;padding:5px 0;display:flex;align-items:center;justify-content:center}.emoji-cell:hover{background:var(--bg)}.emoji-empty{grid-column:1/-1;color:var(--text);font-size:12px;text-align:center;padding:16px 0}.attachment-tray-head{display:flex;align-items:center;justify-content:space-between;font-size:11px;color:var(--text);text-transform:uppercase;letter-spacing:.3px;font-weight:600}.attachment-tray-clear{background:0 0;border:none;color:var(--accent);font-size:11px;font-weight:600;cursor:pointer;padding:2px 4px}.attachment-tray-clear:disabled{opacity:.5;cursor:default}.unread-divider{display:flex;align-items:center;gap:10px;align-self:stretch;margin:2px;color:var(--accent);font-size:11px;font-weight:700;letter-spacing:.4px;text-transform:uppercase}.unread-divider:before,.unread-divider:after{content:"";flex:1;height:1px;background:var(--accent);opacity:.35}.unread-divider span{flex-shrink:0}.jump-to-latest{transition:opacity .12s,transform .12s}.jump-to-latest:active{transform:translateY(1px)}.chats-layout>*{min-width:0}@media(max-width:1120px){.chats-layout{grid-template-columns:230px 1fr 290px;gap:12px}}@media(max-width:900px){.chats-layout{grid-template-columns:210px 1fr}.customer-panel{display:none}.emoji-picker{width:calc(100% - 16px)}}.chats-layout{position:relative}.connection-pill{position:absolute;top:6px;left:50%;transform:translate(-50%);z-index:40;background:var(--text-h);color:var(--bg);font-size:11.5px;font-weight:600;padding:4px 12px;border-radius:999px;box-shadow:0 2px 10px #0003;pointer-events:none}.typing-indicator{position:absolute;left:14px;bottom:12px;z-index:5;display:flex;align-items:center;gap:7px;background:var(--panel-bg);border:1px solid var(--border);border-radius:999px;padding:5px 12px 5px 10px;font-size:12px;font-style:italic;color:var(--text);box-shadow:0 2px 10px #00000018;pointer-events:none;max-width:70%;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.typing-dots{display:inline-flex;gap:3px;flex-shrink:0}.typing-dots i{width:5px;height:5px;border-radius:50%;background:var(--accent);opacity:.4}.typing-dots i:nth-child(2){animation-delay:.2s}.typing-dots i:nth-child(3){animation-delay:.4s}@keyframes typing-bounce{0%,80%,to{transform:translateY(0);opacity:.35}40%{transform:translateY(-3px);opacity:1}}.page-header{flex-direction:column;align-items:flex-start;gap:2px}.page-header-row{display:flex;align-items:center;justify-content:space-between;gap:16px;width:100%}.page-subtitle{color:var(--text);font-size:13px;margin:0}.panel-card{box-shadow:var(--shadow-sm);transition:box-shadow .15s,transform .15s;border-radius:var(--radius-md)}.panel-card:hover{box-shadow:var(--shadow-md)}.panel-card h3{color:var(--text-h);font-size:15px;letter-spacing:-.01em}.stat-tile-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px}.stat-tile{position:relative;min-width:0;border-radius:var(--radius-md);box-shadow:var(--shadow-sm);transition:box-shadow .15s,transform .15s;overflow:hidden;padding-left:22px}.stat-tile:hover{box-shadow:var(--shadow-md)}@media(hover:hover)and (pointer:fine){.stat-tile:hover{transform:translateY(-1px)}}.stat-tile:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:var(--tile-accent,var(--accent))}.stat-tile-icon{position:absolute;top:16px;right:16px;width:34px;height:34px;border-radius:var(--radius-sm);background:var(--tile-accent-bg,var(--accent-bg));color:var(--tile-accent,var(--accent));display:flex;align-items:center;justify-content:center;font-size:16px}.stat-tile-value{display:flex;align-items:baseline;gap:6px}@media(max-width:680px){.stat-tile-row{grid-template-columns:repeat(2,1fr);gap:10px}.stat-tile{padding:14px 16px 14px 18px}.stat-tile-value{font-size:22px}.stat-tile-icon{width:26px;height:26px;font-size:13px;top:10px;right:10px}}.stat-tile-trend{font-size:12px;font-weight:700;color:var(--success)}.stat-tile-trend.is-down{color:var(--danger)}.charts-row{align-items:stretch}.donut-chart{gap:28px}.chart-legend li{justify-content:space-between}.chart-legend .legend-name{display:flex;align-items:center;gap:8px}.chart-legend .legend-pct{color:var(--chart-muted);font-variant-numeric:tabular-nums;margin-left:10px}.bar-list-row:hover .bar-list-label{color:var(--accent)}.bar-list-track{border-radius:999px;background:var(--bg);height:10px}.bar-list-fill{border-radius:999px;background-image:linear-gradient(90deg,var(--fill-color,var(--accent)),color-mix(in srgb,var(--fill-color,var(--accent)) 70%,white));transition:width .4s ease}.bar-list-row{grid-template-columns:150px 1fr 100px}.bar-list-label{font-weight:600}.status-pill{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:999px;font-size:11.5px;font-weight:700}.status-pill:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.status-pill-success{background:var(--success-bg);color:var(--success)}.status-pill-danger{background:var(--danger-bg);color:var(--danger)}.data-table{border-radius:var(--radius-sm);overflow:hidden}.data-table thead th{background:var(--bg)}.data-table tbody tr:nth-child(2n){background:color-mix(in srgb,var(--bg) 55%,transparent)}.data-table tbody tr:hover{background:var(--accent-soft)}.data-table td,.data-table th{border-bottom-color:var(--border)}.bubble-actions{position:static}.bubble-actions-btn{position:absolute;top:-8px;right:62px;width:24px;height:24px;display:flex;align-items:center;justify-content:center;border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:50%;cursor:pointer;font-size:13px;line-height:1;opacity:0;pointer-events:none;transition:opacity .12s;box-shadow:0 1px 4px #0000001f}.bubble:hover .bubble-actions-btn,.bubble-actions-btn:focus-visible,.bubble-actions-btn.active{opacity:1;pointer-events:auto}.bubble-actions-btn:hover{color:var(--accent);border-color:var(--accent)}@media(hover:none),(pointer:coarse){.thread-messages .bubble-actions-btn{opacity:1;pointer-events:auto}}@media(hover:none),(pointer:coarse){.thread-header-iconbtn,.thread-header-pinchat-btn,.thread-header-priority-btn,.thread-header-vip-btn,.thread-header-transfer-btn,.thread-header-mute-btn,.thread-header-archive-btn{min-width:40px;min-height:40px}.thread-header-actions{gap:8px}.composer-icon-btn{width:40px;height:40px}.customer-panel-close{width:36px;height:36px}.conversation-item{padding:14px 12px}}.bubble-action-menu{position:absolute;top:20px;right:4px;z-index:8;min-width:140px;background:var(--panel-bg);border:1px solid var(--border);border-radius:8px;padding:4px;box-shadow:0 6px 20px #00000026;display:flex;flex-direction:column;gap:1px}.bubble-action-menu.is-above{top:auto;bottom:20px}.bubble-action-menu-item{display:block;width:100%;text-align:left;background:0 0;border:none;border-radius:6px;padding:7px 10px;font:inherit;font-size:13px;color:var(--text-h);cursor:pointer;white-space:nowrap}.bubble-action-menu-item:hover,.bubble-action-menu-item:focus-visible{background:var(--bg);outline:none}.bubble-action-menu-item:focus-visible{box-shadow:inset 0 0 0 2px var(--accent)}.bubble-star{color:var(--star);font-size:11px;line-height:1;flex-shrink:0}.bubble-outbound .bubble-star{color:var(--star-on-accent)}.conversation-list-actions{display:flex;gap:6px;margin-bottom:4px}.conversation-list-actions .new-chat-button{flex:1;margin-bottom:0}.starred-open-button{flex-shrink:0;width:38px;border:1px solid var(--border);background:var(--panel-bg);color:var(--star);border-radius:6px;font-size:16px;cursor:pointer}.starred-open-button:hover{border-color:var(--accent)}.starred-modal{max-width:480px}.starred-list{display:flex;flex-direction:column;gap:6px;max-height:52vh;overflow-y:auto;margin:8px 0}.starred-row{display:block;width:100%;text-align:left;background:var(--bg);border:1px solid var(--border);border-radius:8px;padding:9px 11px;cursor:pointer;font:inherit}.starred-row:hover{border-color:var(--accent)}.starred-row-top{display:flex;justify-content:space-between;gap:10px;align-items:baseline}.starred-row-name{color:var(--text-h);font-weight:600;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.starred-row-time{color:var(--text);font-size:11px;flex-shrink:0}.starred-row-preview{color:var(--text);font-size:12.5px;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.bubble-pin{font-size:11px;line-height:1;flex-shrink:0}.pinned-strip{display:flex;align-items:stretch;gap:8px;width:100%;background:var(--accent-bg);border:1px solid var(--border);border-left:3px solid var(--accent);border-radius:8px;padding:7px 10px;margin-bottom:8px}.pinned-strip-jump{display:flex;align-items:center;gap:10px;flex:1;min-width:0;text-align:left;background:0 0;border:none;padding:0;margin:0;cursor:pointer;font:inherit}.pinned-strip-cycle{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:0;flex-shrink:0;background:0 0;border:none;border-right:1px solid var(--border);padding:0 8px 0 0;margin-right:2px;cursor:pointer;color:var(--text);font-size:12px;line-height:1}.pinned-strip-cycle:hover{color:var(--accent)}.pinned-strip-count{font-size:10px;font-weight:700;color:var(--accent);letter-spacing:.2px}.pinned-strip:hover{border-color:var(--accent)}.pinned-strip:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.pinned-strip-icon{font-size:14px;flex-shrink:0}.pinned-strip-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}.pinned-strip-label{color:var(--accent);font-size:10.5px;font-weight:700;letter-spacing:.3px;text-transform:uppercase;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pinned-strip-preview{color:var(--text-h);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pinned-strip-go{color:var(--text);flex-shrink:0;font-size:14px}.conversation-list,.thread-panel,.customer-panel{box-shadow:var(--shadow-sm);border-radius:var(--radius-md)}.stage-badge.stage-new_lead{background:color-mix(in srgb,var(--series-1) 15%,transparent);color:var(--series-1)}.stage-badge.stage-interested{background:color-mix(in srgb,var(--series-2) 15%,transparent);color:var(--series-2)}.stage-badge.stage-vip{background:color-mix(in srgb,var(--series-4) 15%,transparent);color:var(--series-4)}.stage-badge[class$=tc]{background:color-mix(in srgb,var(--series-3) 18%,transparent);color:color-mix(in srgb,var(--series-3) 70%,black)}.thread-header-archive-btn{display:flex;align-items:center;gap:4px;background:var(--panel-bg);border:1px solid var(--border);color:var(--text);border-radius:var(--radius-sm);padding:5px 10px;font-size:12px;font-weight:600;cursor:pointer;transition:border-color .12s,color .12s}.conversation-avatar{box-shadow:0 0 0 2px var(--panel-bg),0 0 0 3px var(--border)}.conversation-item.active .conversation-avatar{box-shadow:0 0 0 2px var(--panel-bg),0 0 0 3px var(--accent)}.bubble{box-shadow:var(--shadow-sm)}.bubble-outbound{background:var(--outgoing-bubble-bg)}.composer{box-shadow:var(--shadow-sm)}.composer-send-btn,.composer-input-row>button{background:var(--accent);transition:filter .12s,transform .12s}.composer-send-btn:hover:not(:disabled),.composer-input-row>button:hover{filter:brightness(1.05)}.composer-send-btn:active:not(:disabled){transform:scale(.97)}.new-chat-button{background:var(--accent);box-shadow:var(--shadow-sm)}.msg-search{position:relative}.msg-search-collapsed{display:flex;justify-content:flex-end;margin:-2px 0 6px}.msg-search-toggle{width:28px;height:28px;border:1px solid var(--border);background:var(--panel-bg);border-radius:6px;cursor:pointer;font-size:13px;line-height:1;color:var(--text)}.msg-search-toggle:hover{border-color:var(--accent)}.msg-search-open{margin:0 0 8px}.msg-search-bar{display:flex;align-items:center;gap:6px;background:var(--panel-bg);border:1px solid var(--accent);border-radius:8px;padding:4px 6px}.msg-search-bar-icon{font-size:12px;flex-shrink:0;opacity:.8}.msg-search-input{flex:1;min-width:0;border:none;background:0 0;font:inherit;font-size:13px;color:var(--text-h);padding:4px 2px}.msg-search-input:focus{outline:none}.msg-search-count{font-size:11px;color:var(--text);flex-shrink:0;font-variant-numeric:tabular-nums}.msg-search-nav,.msg-search-close{flex-shrink:0;width:24px;height:24px;border:none;background:0 0;color:var(--text);border-radius:5px;cursor:pointer;font-size:13px;line-height:1}.msg-search-nav:hover:not(:disabled),.msg-search-close:hover{background:var(--bg);color:var(--accent)}.msg-search-nav:disabled{opacity:.35;cursor:default}.msg-search-nav:focus-visible,.msg-search-close:focus-visible,.msg-search-toggle:focus-visible,.msg-search-result:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.msg-search-results{position:absolute;left:0;right:0;top:calc(100% + 4px);z-index:20;max-height:min(46vh,340px);overflow-y:auto;background:var(--panel-bg);border:1px solid var(--border);border-radius:8px;box-shadow:0 8px 24px #0000002e;padding:4px}.msg-search-state{padding:14px 12px;font-size:12.5px;color:var(--text);text-align:center}.msg-search-error{color:var(--danger)}.msg-search-result{display:block;width:100%;text-align:left;background:0 0;border:none;border-radius:6px;padding:7px 9px;cursor:pointer;font:inherit}.msg-search-result:hover,.msg-search-result.is-active{background:var(--bg)}.msg-search-result-top{display:flex;justify-content:space-between;gap:10px;align-items:baseline}.msg-search-result-who{color:var(--text-h);font-weight:600;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.msg-search-result-time{color:var(--text);font-size:10.5px;flex-shrink:0}.msg-search-result-text{color:var(--text);font-size:12.5px;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.msg-search-result-text mark{background:var(--accent-bg);color:var(--accent);border-radius:2px;padding:0 1px}.msg-search-more{display:block;width:100%;background:0 0;border:none;color:var(--accent);font-size:12px;font-weight:600;cursor:pointer;padding:8px 0}.bubble-forwarded{display:flex;align-items:center;gap:4px;font-size:11px;font-style:italic;opacity:.75;margin-bottom:3px}.bubble-forwarded span{font-style:normal}.forward-modal{max-width:440px;display:flex;flex-direction:column}.forward-preview{background:var(--bg);border:1px solid var(--border);border-left:3px solid var(--accent);border-radius:8px;padding:8px 10px;margin-bottom:12px;font-size:13px;color:var(--text-h);display:flex;flex-direction:column;gap:2px;max-height:84px;overflow:hidden}.forward-preview-type{font-size:11px;font-weight:600;color:var(--accent)}.forward-preview-text{white-space:pre-wrap;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical}.forward-search-label{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.3px;color:var(--text-h);margin-bottom:4px}.forward-search{border:1px solid var(--border);background:var(--panel-bg);color:var(--text-h);border-radius:6px;padding:8px 10px;font-size:13px;font-family:inherit;margin-bottom:8px}.forward-search:focus{border-color:var(--accent);outline:none}.forward-list{display:flex;flex-direction:column;gap:2px;max-height:min(46vh,320px);overflow-y:auto;border:1px solid var(--border);border-radius:8px;padding:4px}.forward-empty{padding:16px 12px;text-align:center;font-size:12.5px;color:var(--text)}.forward-row{display:flex;align-items:center;gap:10px;width:100%;text-align:left;background:0 0;border:none;border-radius:6px;padding:8px 9px;cursor:pointer;font:inherit}.forward-row:hover{background:var(--bg)}.forward-row.is-selected{background:var(--accent-bg)}.forward-row:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}.forward-check{flex-shrink:0;width:18px;height:18px;border:1px solid var(--border);border-radius:5px;display:flex;align-items:center;justify-content:center;font-size:11px;color:#fff}.forward-check.is-on{background:var(--accent);border-color:var(--accent)}.forward-row-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}.forward-row-name{color:var(--text-h);font-weight:600;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.forward-row-hint{color:var(--text);font-weight:400;font-size:11px}.forward-row-preview{color:var(--text);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.forward-modal .modal-actions{margin-top:12px}.forward-modal .modal-actions button:last-child{background:var(--accent);color:#fff;border:none;font-weight:600}.forward-modal .modal-actions button:last-child:disabled{opacity:.5;cursor:default}.conversation-scope-tabs{display:flex;gap:2px;margin-bottom:6px;background:var(--bg);border-radius:8px;padding:3px}.conversation-scope-tabs button{flex:1;border:none;background:0 0;color:var(--text);border-radius:6px;padding:6px 4px;font-size:12px;font-weight:600;cursor:pointer}.conversation-scope-tabs button.active{background:var(--panel-bg);color:var(--accent);box-shadow:0 1px 2px #00000014}.conversation-scope-tabs button:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.conversation-archived-tag{align-self:flex-start;font-size:10px;font-weight:600;color:var(--text);background:var(--bg);border:1px solid var(--border);border-radius:999px;padding:1px 8px}.thread-header-archive-btn{flex-shrink:0;border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:6px;padding:4px 10px;font-size:11px;font-weight:600;cursor:pointer;white-space:nowrap;line-height:1.4}.thread-header-archive-btn:hover{border-color:var(--accent);color:var(--accent)}.thread-header-archive-btn:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.thread-header-pinchat-btn,.thread-header-mute-btn{flex-shrink:0;border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:6px;padding:4px 10px;font-size:11px;font-weight:600;cursor:pointer;white-space:nowrap;line-height:1.4}.thread-header-pinchat-btn:hover,.thread-header-mute-btn:hover{border-color:var(--accent);color:var(--accent)}.thread-header-pinchat-btn:focus-visible,.thread-header-mute-btn:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.thread-header-pinchat-btn[aria-pressed=true],.thread-header-mute-btn[aria-pressed=true]{background:var(--bg);border-color:var(--accent)}.conversation-muted-icon{font-size:11px;margin-left:6px;opacity:.7;vertical-align:middle}.conversation-pinned-icon{font-size:11px;margin-left:6px;opacity:.85;vertical-align:middle}.thread-header-priority-btn{flex-shrink:0;border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:6px;padding:4px 10px;font-size:11px;font-weight:600;cursor:pointer;white-space:nowrap;line-height:1.4}.thread-header-priority-btn:hover{border-color:var(--accent);color:var(--accent)}.thread-header-priority-btn:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.thread-header-priority-btn.is-on{background:var(--warning-bg);border-color:var(--warning);color:var(--warning)}.thread-header-vip-btn{flex-shrink:0;border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:6px;padding:4px 10px;font-size:11px;font-weight:600;cursor:pointer;white-space:nowrap;line-height:1.4}.thread-header-vip-btn:hover{border-color:var(--accent);color:var(--accent)}.thread-header-vip-btn:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.thread-header-vip-btn.is-on{background:var(--success-bg);border-color:var(--success);color:var(--success)}.conversation-priority-icon,.conversation-vip-icon{font-size:11px;margin-right:4px;vertical-align:middle}.notification-toast-stack{position:fixed;top:16px;right:16px;z-index:120;display:flex;flex-direction:column;gap:8px;max-width:320px}.notification-toast{display:flex;align-items:stretch;gap:2px;background:var(--panel-bg);border:1px solid var(--border);border-radius:10px;box-shadow:var(--shadow-lg);overflow:hidden}.notification-toast.is-priority{border-color:var(--warning)}@keyframes notif-in{0%{opacity:0;transform:translate(12px)}to{opacity:1;transform:none}}.notification-toast-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px;text-align:left;background:0 0;border:none;padding:10px 12px;cursor:pointer;font:inherit}.notification-toast-main:hover{background:var(--bg)}.notification-toast-title{color:var(--text-h);font-weight:600;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.notification-toast-body{color:var(--text);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.notification-toast-close{flex-shrink:0;width:28px;border:none;border-left:1px solid var(--border);background:0 0;color:var(--text);font-size:16px;line-height:1;cursor:pointer}.notification-toast-close:hover{background:var(--bg);color:var(--accent)}.notification-toast-main:focus-visible,.notification-toast-close:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}.thread-header-sla{flex-shrink:0;font-size:11px;color:var(--text);white-space:nowrap;font-variant-numeric:tabular-nums}.thread-header-sla.is-waiting{color:var(--warning);font-weight:600}.conversation-sla{align-self:flex-start;flex-shrink:0;font-size:10px;font-weight:600;color:var(--warning);background:var(--warning-bg);border-radius:999px;padding:1px 7px;white-space:nowrap;font-variant-numeric:tabular-nums}.reminder-auto-badge{display:inline-block;margin-right:8px;font-size:10px;font-weight:700;color:var(--accent);background:var(--accent-bg);border-radius:999px;padding:1px 7px;white-space:nowrap;vertical-align:middle}.analytics-section-title{margin:22px 0 10px;font-size:13px;font-weight:700;color:var(--text-h)}.analytics-page .th-sub{font-weight:400;color:var(--text);font-size:11px}.date-range-picker .link-button.active{color:var(--accent);font-weight:700}.notif-pref-list{display:flex;flex-direction:column;gap:10px;margin-top:6px}.notif-pref-row{display:flex;align-items:center;gap:10px;font-size:13px;color:var(--text-h);cursor:pointer}.notif-pref-row input{width:16px;height:16px;cursor:pointer}.appearance-pref-list{display:flex;flex-direction:column;gap:22px;margin-top:6px;align-items:stretch}.appearance-group{display:flex;flex-direction:column;gap:10px}.appearance-group-title{margin:0;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.4px;color:var(--text-muted)}.appearance-group-fields{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px 20px}.appearance-pref-row{display:flex;align-items:center;gap:10px;font-size:13px;color:var(--text-h);justify-content:space-between;min-width:0}.appearance-pref-label{flex-shrink:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.appearance-pref-controls{display:flex;align-items:center;gap:8px;flex-shrink:0}.appearance-pref-row input[type=color]{width:36px;height:32px;padding:0;border:1px solid var(--border);border-radius:6px;cursor:pointer;background:none;flex-shrink:0}.appearance-hex-input{width:78px;border:1px solid var(--border);border-radius:6px;padding:6px 8px;font-size:12.5px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;color:var(--text-h);background:var(--panel-bg);text-transform:uppercase}.appearance-hex-input:focus-visible{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.appearance-warning{background:var(--warning-bg);color:var(--warning);border-radius:var(--radius-sm);padding:10px 14px;font-size:12.5px}.appearance-warning ul{margin:6px 0 0;padding-left:18px}.appearance-reset-btn{margin-top:2px;align-self:flex-start}@media(max-width:480px){.appearance-group-fields{grid-template-columns:1fr}.appearance-pref-row{flex-wrap:wrap}}.notif-pref-saved{font-size:11px}.panel-card:has(.appearance-preview){max-width:980px}.appearance-layout{display:flex;align-items:flex-start;gap:28px}.appearance-layout>.appearance-pref-list{flex:1;min-width:0}.appearance-preview{position:sticky;top:20px;width:260px;flex-shrink:0;display:flex;flex-direction:column;gap:10px}.appearance-preview-title{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.4px;color:var(--text-muted)}.ap-mock{display:flex;border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;box-shadow:var(--shadow-sm);height:210px;transition:box-shadow .15s}.ap-mock-sidebar{width:74px;flex-shrink:0;background:var(--sidebar-bg);display:flex;flex-direction:column;gap:4px;padding:10px 6px;transition:box-shadow .15s}.ap-mock-sidebar-item{display:flex;align-items:center;gap:6px;padding:5px 6px;border-radius:5px;font-size:9px;color:var(--sidebar-text);white-space:nowrap;overflow:hidden}.ap-mock-sidebar-item.is-active{background:var(--sidebar-active-bg)}.ap-mock-icon{width:8px;height:8px;border-radius:2px;background:var(--sidebar-icon);flex-shrink:0}.ap-mock-main{flex:1;min-width:0;background:var(--bg);display:flex;flex-direction:column;gap:8px;padding:10px}.ap-mock-panel{background:var(--panel-bg);border:1px solid var(--border);border-radius:6px;padding:8px}.ap-mock-heading{font-size:10.5px;font-weight:700;color:var(--text-h)}.ap-mock-text{font-size:9px;color:var(--text);margin:3px 0 6px}.ap-mock-btn{display:inline-block;background:var(--accent);color:#fff;border-radius:4px;padding:3px 8px;font-size:9px;font-weight:600}.ap-mock-chat{flex:1;min-width:0;display:flex;background:var(--chat-list-bg);border:1px solid var(--border);border-radius:6px;overflow:hidden;transition:box-shadow .15s}.ap-mock-chat-list{width:18px;flex-shrink:0;background:var(--chat-list-bg);border-right:1px solid var(--border)}.ap-mock-chat-thread{flex:1;min-width:0;background:var(--chat-bg);display:flex;flex-direction:column;justify-content:flex-end;gap:4px;padding:6px}.ap-mock-bubble{font-size:8.5px;line-height:1.3;padding:4px 6px;border-radius:7px;max-width:82%}.ap-mock-bubble-in{background:var(--incoming-bubble-bg);color:var(--message-text-in);align-self:flex-start;border-bottom-left-radius:2px}.ap-mock-bubble-out{background:var(--outgoing-bubble-bg);color:var(--message-text-out);align-self:flex-end;border-bottom-right-radius:2px}.ap-mock-composer{height:12px;border-radius:6px;background:var(--composer-bg);border:1px solid var(--border);margin-top:2px}.appearance-preview-flag{display:flex;align-items:center;gap:6px;font-size:11.5px;color:var(--text);min-height:16px}.appearance-preview-flag-dot{width:6px;height:6px;border-radius:50%;background:var(--accent);flex-shrink:0}@keyframes ap-dot-pulse{0%,to{opacity:1}50%{opacity:.3}}@media(prefers-reduced-motion:no-preference){.ap-mock.is-flashing,.ap-mock-sidebar.is-flashing,.ap-mock-chat.is-flashing{animation:ap-flash 1.2s ease-out}}@keyframes ap-flash{0%{box-shadow:0 0 0 3px var(--accent)}to{box-shadow:0 0 0 0 transparent}}@media(max-width:900px){.appearance-layout{flex-direction:column}.appearance-preview{position:static;width:100%}.ap-mock{max-width:320px}}.dashboard-page,.customers-page,.agents-page,.leads-manager-page,.follow-up-page,.quick-replies-page,.reminders-page,.reports-page,.settings-page{max-width:900px}.analytics-page{max-width:1400px}.dashboard-page,.customers-page,.agents-page,.leads-manager-page,.follow-up-page,.quick-replies-page,.reminders-page,.reports-page,.all-leads-page{max-width:1600px}.analytics-page,.settings-page,.dashboard-page,.customers-page,.agents-page,.leads-manager-page,.follow-up-page,.quick-replies-page,.reminders-page,.reports-page,.all-leads-page{gap:20px}.dashboard-page>.panel-card,.customers-page>.panel-card,.agents-page>.panel-card,.leads-manager-page>.panel-card,.follow-up-page>.panel-card,.quick-replies-page>.panel-card,.reminders-page>.panel-card,.reports-page>.panel-card,.analytics-page>.panel-card,.settings-page>.panel-card{margin-bottom:0}@media(max-width:960px){.content{padding:18px}}@media(max-width:600px){.content{padding:14px}}.page-header{border-bottom:1px solid var(--border);padding-bottom:14px}.page-header h2{font-size:20px;letter-spacing:-.015em;margin:0}.page-header:has(>h2+button),.page-header:has(>h2+select),.page-header:has(>h2+a){flex-direction:row;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px}.page-header>select{border:1px solid var(--border);background:var(--panel-bg);color:var(--text-h);border-radius:var(--radius-sm);padding:7px 10px;font-size:13px}.page-header .link-button,.page-header-row .link-button{border:1px solid var(--border);background:var(--panel-bg);border-radius:var(--radius-sm);padding:6px 12px;font-weight:600}.page-header .link-button:hover,.page-header-row .link-button:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-soft)}.panel-card{padding:22px 24px}.panel-card>h2:first-child,.panel-card>h3:first-child{font-size:15px;font-weight:600;letter-spacing:-.01em;margin:0 0 14px}.panel-card>h2:first-child+.hint-text,.panel-card>h3:first-child+.hint-text{margin-top:-8px}.panel-card:has(>.data-table),.panel-card:has(.team-table),.reports-page .panel-card,.analytics-page .panel-card,.dashboard-page .panel-card,.customers-page .panel-card,.leads-manager-page .panel-card{max-width:none}.follow-up-page .panel-card{max-width:820px}.data-table th{padding:10px 12px;letter-spacing:.04em}.data-table td{padding:11px 12px;color:var(--text-h);vertical-align:middle}.data-table th:first-child,.data-table td:first-child{padding-left:6px}.data-table th:last-child,.data-table td:last-child{padding-right:6px;text-align:right}.data-table th.is-sortable{cursor:pointer;-webkit-user-select:none;user-select:none}.data-table th.is-sortable:hover{color:var(--text-h)}.data-table tbody tr{transition:background .1s}.data-table td .link-button+.link-button{margin-left:10px}.data-table .num{text-align:right;font-variant-numeric:tabular-nums}.data-table td.empty-hint,.data-table .empty-hint{padding:34px 16px;color:var(--chart-muted);font-size:13px}@media(max-width:680px){.panel-card:has(>.data-table){overflow-x:auto}.panel-card>.data-table{min-width:560px}}.panel-card:has(>.dash-source-table){overflow-x:auto}.panel-card>.dash-source-table{min-width:420px}.status-pill-warning{background:var(--warning-bg);color:var(--warning)}.status-pill-neutral{background:var(--bg);color:var(--text)}.status-pill-accent{background:var(--accent-bg);color:var(--accent)}.agent-form{max-width:440px}.agent-form input,.agent-form select,.agent-form textarea,.filter-grid select,.customers-filters input,.date-range-picker input,.range-inputs input,.campaign-textarea,.forward-search{background:var(--panel-bg);color:var(--text-h)}.agent-form input:focus,.agent-form select:focus,.agent-form textarea:focus,.filter-grid select:focus,.customers-filters input:focus,.range-inputs input:focus,.campaign-textarea:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px var(--accent-bg)}.agent-form textarea{min-height:84px;resize:vertical;font:inherit;line-height:1.5}.agent-form button,.weight-editor+button,.mode-toggle+* button[type=submit]{box-shadow:var(--shadow-sm);background:var(--accent);transition:filter .12s,transform .08s}.agent-form button:hover:not(:disabled){filter:brightness(1.06)}.agent-form button:active:not(:disabled){transform:translateY(1px)}.agent-form button:disabled{opacity:.55;cursor:default;filter:none}.agent-form .error,.error{background:var(--danger-bg);color:var(--danger);border-radius:var(--radius-sm);padding:8px 10px;font-size:12.5px}.agent-form .success,.notif-pref-saved{background:var(--success-bg);color:var(--success);border-radius:999px;padding:2px 9px;font-size:11px;font-weight:700}.checkbox-label{display:flex;align-items:center;gap:8px}.checkbox-label input{width:16px;height:16px;flex-shrink:0}.stage-checkboxes .checkbox-label{text-transform:none;font-weight:500;font-size:13px}.follow-up-page .panel-card>button,.leads-manager-page .panel-card>button,.weight-editor+button{border:1px solid var(--border);background:var(--panel-bg);color:var(--text-h);border-radius:var(--radius-sm);padding:8px 16px;font-size:13px;font-weight:600;cursor:pointer;transition:border-color .12s,color .12s,filter .12s}.follow-up-page .panel-card>button:hover:not(:disabled),.leads-manager-page .panel-card>button:hover:not(:disabled),.weight-editor+button:hover:not(:disabled){border-color:var(--accent);color:var(--accent)}.weight-editor+button{background:var(--accent);color:#fff;border:none}.weight-editor+button:hover:not(:disabled){filter:brightness(1.06);color:#fff}.customers-filters,.date-range-picker{background:var(--panel-bg);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-sm);padding:12px 14px}.customers-filters input{flex:1;min-width:140px}.customers-filters button,.date-range-picker .link-button{border:1px solid var(--border);background:var(--panel-bg);color:var(--text-h);border-radius:var(--radius-sm);padding:8px 14px;font-size:13px;font-weight:600;cursor:pointer}.customers-filters button{background:var(--accent);color:#fff;border:none}.customers-filters button:hover{filter:brightness(1.06)}.date-range-picker .link-button:hover{border-color:var(--accent);color:var(--accent)}.filter-grid{gap:18px 20px}.filter-grid select{padding:9px 10px}.range-inputs input{width:80px;padding:7px 9px}.mode-toggle button{box-shadow:var(--shadow-sm);transition:border-color .12s}.mode-toggle button:not(.active):hover{border-color:var(--accent);color:var(--accent)}.empty-hint{padding:30px 20px;color:var(--chart-muted);font-size:13px}.conversation-list-loading-more{padding:12px 20px;color:var(--chart-muted);font-size:12px;text-align:center}.coming-soon{max-width:1160px;box-shadow:var(--shadow-sm);border-radius:var(--radius-md);text-align:center;padding:40px 32px}.coming-soon h2{margin:0 0 6px;font-size:18px}.coming-soon p{color:var(--text);margin:0}.hint-text code{background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-sm);padding:2px 6px;font-size:12px;word-break:break-all}.how-to-card{box-shadow:var(--shadow-lg);border:1px solid var(--border)}.how-to-card h3{margin-top:0}.status-toast{box-shadow:var(--shadow-lg);border-radius:var(--radius-sm)}@keyframes phase8-toast-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}.modal-card{box-shadow:var(--shadow-lg)}.toast-stack{position:fixed;bottom:calc(20px + env(safe-area-inset-bottom,0px));right:20px;z-index:1500;display:flex;flex-direction:column-reverse;gap:8px;max-width:340px}.toast{display:flex;align-items:flex-start;gap:10px;background:var(--panel-bg);color:var(--text-h);border:1px solid var(--border);border-left:3px solid var(--tone,var(--text-muted));border-radius:var(--radius-sm);box-shadow:var(--shadow-lg);padding:10px 12px;font-size:var(--fs-sm);opacity:1;transition:opacity var(--dur-popover) var(--ease-out),transform var(--dur-popover) var(--ease-out)}.toast[data-entering],.toast[data-leaving]{opacity:0}.toast-success{--tone:var(--success)}.toast-error{--tone:var(--danger)}.toast-info{--tone:var(--info)}.toast-message{flex:1;line-height:1.4}.toast-close{flex-shrink:0;background:0 0;border:none;color:var(--text-muted);cursor:pointer;font-size:15px;line-height:1;padding:2px}.toast-close:hover{color:var(--text-h)}.menu-root{position:relative;display:inline-flex}.menu-popover{position:absolute;top:calc(100% + 4px);z-index:20;min-width:170px;background:var(--panel-bg);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-md);display:flex;flex-direction:column;padding:4px;gap:1px}.menu-align-right{right:0}.menu-align-left{left:0}.menu-item{text-align:left;background:0 0;border:none;padding:8px 10px;border-radius:6px;cursor:pointer;font-size:var(--fs-sm);color:var(--text-h);width:100%}.menu-item:hover{background:var(--bg)}.menu-item:disabled{opacity:.5;cursor:default}.menu-item-danger{color:var(--danger)}.btn{cursor:pointer;border-radius:var(--radius-sm);font-weight:600;display:inline-flex;align-items:center;justify-content:center;gap:6px;transition:filter .12s,opacity .12s,transform var(--dur-press) var(--ease-out)}.btn:active:not(:disabled){transform:scale(.97)}.btn:disabled{opacity:.5;cursor:default}.btn-sm{padding:6px 12px;font-size:var(--fs-xs)}.btn-md{padding:9px 16px;font-size:var(--fs-sm)}.btn-primary{background:var(--accent);color:#fff;border:none}.btn-primary:hover:not(:disabled){filter:brightness(1.06)}.btn-secondary{background:var(--panel-bg);color:var(--text-h);border:1px solid var(--border)}.btn-secondary:hover:not(:disabled){border-color:var(--accent);color:var(--accent)}.btn-ghost{background:0 0;color:var(--text);border:none}.btn-ghost:hover:not(:disabled){background:var(--bg);color:var(--text-h)}.btn-danger{background:var(--danger);color:#fff;border:none}.btn-danger:hover:not(:disabled){filter:brightness(1.08)}.stage-badge.badge-tone{background:var(--badge-bg);color:var(--badge-color)}.charts-row .panel-card{flex:1;min-width:300px}.analytics-page .stat-tile-row,.dashboard-page .stat-tile-row,.reports-page .stat-tile-row{margin-bottom:0}.analytics-page .stat-tile{padding:15px 18px 14px}.analytics-page .stat-tile-value{font-size:24px}.analytics-page .stat-tile-icon{width:30px;height:30px;font-size:14px;top:13px;right:13px}.analytics-section-title{margin:8px 0 2px}.weight-editor{max-width:440px}.weight-row input{width:72px}@media(max-width:900px){.filter-grid,.wa-status{grid-template-columns:1fr}}@media(max-width:600px){.page-header{flex-direction:column;align-items:flex-start}.customers-filters,.date-range-picker{flex-direction:column;align-items:stretch}.customers-filters input,.customers-filters button{width:100%}.stat-tile-value{font-size:26px}.panel-card{padding:18px 16px}.bar-list-row{grid-template-columns:104px 1fr 58px}.bar-list-sublabel{display:block;text-align:right}.charts-row{flex-direction:column}.charts-row .panel-card,.reports-sources-card{min-width:0}.donut-chart{flex-wrap:wrap;justify-content:center}}.chats-layout{transition:grid-template-columns .28s cubic-bezier(.4,0,.2,1)}.chat-drawer-backdrop{display:none}.conversation-list,.customer-panel{transition:opacity .18s ease,padding .28s cubic-bezier(.4,0,.2,1)}@media(min-width:901px){.chats-layout.list-collapsed{grid-template-columns:0px 1fr 320px}.chats-layout.panel-collapsed{grid-template-columns:300px 1fr 0px}.chats-layout.list-collapsed.panel-collapsed{grid-template-columns:0px 1fr 0px}.chats-layout.list-collapsed .conversation-list,.chats-layout.panel-collapsed .customer-panel{opacity:0;padding:0;overflow:hidden;pointer-events:none}.chats-layout.list-collapsed .thread-open-list-btn{display:inline-flex;align-items:center;gap:6px;margin:16px 0 0 16px;border:1px solid var(--border);background:var(--panel-bg);color:var(--text-h);border-radius:var(--radius-sm);padding:8px 14px;font-size:13px;font-weight:600;cursor:pointer;transition:border-color .12s,color .12s}.chats-layout.list-collapsed .thread-open-list-btn:hover{border-color:var(--accent);color:var(--accent)}}@media(min-width:901px)and (max-width:1120px){.chats-layout.list-collapsed{grid-template-columns:0px 1fr 290px}.chats-layout.panel-collapsed{grid-template-columns:230px 1fr 0px}.chats-layout.list-collapsed.panel-collapsed{grid-template-columns:0px 1fr 0px}}.thread-header{flex-direction:column;align-items:stretch;gap:8px}.thread-header-top{display:flex;align-items:center;gap:10px}.thread-header-main{flex:1;min-width:0}.thread-header-name{font-size:15px}.thread-header-actions{display:flex;align-items:center;gap:6px;flex-shrink:0;flex-wrap:wrap;justify-content:flex-end}.thread-header-actions button{line-height:1}.thread-header-pinchat-btn,.thread-header-priority-btn,.thread-header-vip-btn,.thread-header-transfer-btn,.thread-header-mute-btn,.thread-header-archive-btn{display:inline-flex;align-items:center;gap:5px;font-size:11px;padding:5px 9px;border-color:var(--border);color:var(--text);background:var(--panel-bg)}.thread-header-context{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding-top:2px;font-size:11px}.thread-header-context .thread-header-agent{order:3}.thread-header-iconbtn{width:28px;height:28px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:var(--radius-sm);font-size:13px;cursor:pointer;flex-shrink:0;transition:border-color .12s,color .12s,background .12s}.thread-header-iconbtn:hover{border-color:var(--accent);color:var(--accent)}.thread-header-iconbtn.is-on{background:var(--accent-bg);border-color:var(--accent);color:var(--accent)}.thread-header-listbtn{display:inline-flex}.thread-header-list-chevron{display:flex;transition:transform .2s ease}.thread-header-list-chevron.is-collapsed{transform:rotate(180deg)}.thread-open-list-btn{display:none}@media(max-width:1160px){.thread-header-actions{flex-wrap:wrap}.thread-header-pinchat-btn,.thread-header-priority-btn,.thread-header-vip-btn,.thread-header-transfer-btn,.thread-header-mute-btn,.thread-header-archive-btn{padding:5px 8px}}@media(max-width:600px){.thread-header-top{flex-wrap:wrap}.thread-header-main{flex-basis:100%}.thread-header-actions{flex-basis:100%;justify-content:flex-start}}.customer-panel{position:relative;align-items:stretch;text-align:left;gap:0;padding:0}.customer-panel-hero{display:flex;flex-direction:column;align-items:center;gap:10px;text-align:center;padding:20px 20px 14px;border-bottom:1px solid var(--border)}.customer-panel-hero .customer-avatar,.customer-panel-hero .customer-name-input,.customer-panel-hero .customer-phone,.customer-panel-hero .stage-badge,.customer-panel-hero .customer-tags-row,.customer-panel-hero .tag-picker,.customer-panel-hero .deal-stage-field{align-self:center}.customer-panel-hero .customer-tags-row{justify-content:center}.deal-stage-field{width:100%;max-width:220px}.deal-stage-select{width:100%;border:1px solid var(--border);background:var(--panel-bg);color:var(--text-h);border-radius:999px;padding:5px 10px;font-size:12px;font-weight:600;text-align:center;cursor:pointer}.deal-stage-select:focus-visible{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.deal-stage-custom-form{display:flex;align-items:center;gap:6px}.deal-stage-custom-form input{flex:1;min-width:0;border:1px solid var(--border);background:var(--panel-bg);color:var(--text-h);border-radius:6px;padding:6px 8px;font-size:12.5px}.deal-stage-field .error{font-size:11px;margin-top:4px}.deal-stage-badge-won{background:var(--success-bg);color:var(--success)}.deal-stage-badge-lost{background:var(--danger-bg);color:var(--danger)}.customer-panel-close{position:absolute;top:8px;right:8px;width:28px;height:28px;border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:var(--radius-sm);font-size:16px;line-height:1;cursor:pointer;z-index:2}.customer-panel-close:hover{border-color:var(--accent);color:var(--accent)}.customer-panel .customer-field,.customer-panel .customer-notes{padding:14px 20px;border-top:none;margin:0}.customer-panel>.customer-field:first-of-type{border-top:none}.cp-section{border-top:1px solid var(--border)}.cp-section-head{display:flex;align-items:center;gap:8px;width:100%;background:0 0;border:none;padding:12px 20px;cursor:pointer;font:inherit;text-align:left;transition:background .12s ease}.cp-section-head:hover{background:var(--bg)}.cp-section-chevron{display:flex;color:var(--text);flex-shrink:0;transition:transform .18s ease}.cp-section-chevron.is-closed{transform:rotate(-90deg)}.cp-section-title{font-size:11px;font-weight:700;letter-spacing:.4px;text-transform:uppercase;color:var(--text-h)}.cp-section-body-wrap{display:grid;grid-template-rows:0fr;transition:grid-template-rows .2s ease}.cp-section.is-open .cp-section-body-wrap{grid-template-rows:1fr}.cp-section-body-wrap>.cp-section-body{overflow:hidden;min-height:0}.cp-section-body{padding:0 20px 14px;transition:padding .2s ease}.cp-section:not(.is-open) .cp-section-body{padding-bottom:0}.cp-section-body .customer-field,.cp-section-body .customer-notes{padding:0;border:none}.bubble-failed{display:flex;flex-direction:column;gap:3px;margin-top:5px;font-size:11px;font-weight:600}.bubble-failed-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.bubble-failed-msg{flex:1;min-width:0}.bubble-failed-icon{margin-right:1px}.bubble-failed-details{font-weight:400}.bubble-failed-details summary{cursor:pointer;opacity:.85;font-weight:600;list-style:none}.bubble-failed-details summary::-webkit-details-marker{display:none}.bubble-failed-details summary:before{content:"▸ ";font-size:9px}.bubble-failed-details[open] summary:before{content:"▾ "}.bubble-failed-detail-text{display:block;margin-top:3px;padding:5px 7px;border-radius:var(--radius-sm);background:#00000018;font-family:SFMono-Regular,Consolas,Menlo,monospace;font-size:10.5px;line-height:1.45;white-space:pre-wrap;word-break:break-word;max-height:120px;overflow:auto}.bubble-outbound .bubble-failed-detail-text{background:#ffffff26}.conversation-item{padding:11px 12px;gap:6px}.conversation-item-row{align-items:flex-start}.conversation-item-aside{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex-shrink:0}.conversation-item-menu-trigger{cursor:pointer;color:var(--text-muted,var(--text));background:0 0;border:none;border-radius:6px;width:22px;height:18px;line-height:1;font-size:15px;margin-top:2px}.conversation-item-menu-trigger:hover{background:var(--bg);color:var(--text-h)}.conversation-time{font-size:10.5px;color:var(--chart-muted);white-space:nowrap;font-variant-numeric:tabular-nums}.conversation-item.unread .conversation-time{color:var(--accent);font-weight:700}.conversation-unread-badge{background:var(--success);color:#fff;border-radius:999px;min-width:18px;height:18px;padding:0 5px;font-size:10.5px;font-weight:700;display:flex;align-items:center;justify-content:center;font-variant-numeric:tabular-nums}.conversation-name{font-size:14px}.conversation-preview{font-size:12.5px}.conversation-item .stage-badge{font-size:10px;padding:2px 8px}.conversation-item.active{box-shadow:inset 3px 0 0 var(--accent);background:var(--accent-soft)}.composer{gap:8px;padding:10px 12px}.composer-toolbar{gap:2px}.composer-send-btn{padding:9px 22px}.composer-textarea{border-radius:20px}@media(max-width:900px){.chats-layout,.chats-layout.panel-collapsed{grid-template-columns:1fr}.chats-layout .conversation-list{position:fixed;top:0;left:0;bottom:0;width:min(320px,84vw);z-index:1200;border-radius:0;box-shadow:var(--shadow-lg);transform:translate(-100%);transition:transform .22s ease;display:flex}.chats-layout.list-open .conversation-list{transform:none}.chats-layout .customer-panel{display:flex;position:fixed;top:0;right:0;bottom:0;width:min(320px,82vw);z-index:1200;border-radius:0;box-shadow:var(--shadow-lg);transform:translate(100%);transition:transform .22s ease}.chats-layout:not(.panel-collapsed) .customer-panel{transform:none}.chat-drawer-backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;z-index:1150}.thread-header-listbtn{display:inline-flex;width:30px;height:30px;align-items:center;justify-content:center;border:1px solid var(--border);background:var(--panel-bg);color:var(--text-h);border-radius:var(--radius-sm);font-size:15px;cursor:pointer;flex-shrink:0}.thread-open-list-btn{display:inline-flex;align-items:center;gap:6px;margin-bottom:12px;border:1px solid var(--border);background:var(--panel-bg);color:var(--text-h);border-radius:var(--radius-sm);padding:8px 14px;font-size:13px;font-weight:600;cursor:pointer}.thread-header-context{font-size:10.5px;gap:8px}}@media(min-width:901px){.chat-drawer-backdrop{display:none!important}}.conversation-adsource-icon{font-size:11px;line-height:1;margin-left:4px;flex-shrink:0}.thread-header-adsource{display:inline-flex;align-items:center;gap:4px;border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:999px;padding:1px 9px;font-size:11px;font-weight:600;cursor:pointer;white-space:nowrap;flex-shrink:0;transition:border-color .12s,color .12s,background .12s}.thread-header-adsource:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-bg)}.came-from-badge{display:inline-flex;align-items:center;gap:4px;background:var(--accent-bg);color:var(--accent);border-radius:999px;padding:2px 9px;font-size:10.5px;font-weight:700;letter-spacing:.2px;margin-bottom:6px}.came-from-campaign{color:var(--text);margin:2px 0}.came-from-key{color:var(--chart-muted);font-weight:600;text-transform:uppercase;font-size:9.5px;letter-spacing:.4px;margin-right:4px}.came-from-body{color:var(--text);margin:2px 0;overflow:hidden;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical}.came-from-fallback{color:var(--text);display:flex;flex-direction:column;gap:2px;margin:2px 0}.came-from-rawid{color:var(--chart-muted);font-family:SFMono-Regular,Consolas,Menlo,monospace;font-size:10px;word-break:break-all}.came-from-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:6px}.came-from-more{margin-top:8px}.came-from-history{display:flex;flex-direction:column;gap:8px;margin-top:8px;padding-left:10px;border-left:2px solid var(--border)}.came-from-history-row{font-size:12px}.came-from-history-title{color:var(--text-h);font-weight:600;display:flex;align-items:center;gap:6px;flex-wrap:wrap}.came-from-history-tag{background:var(--accent-bg);color:var(--accent);border-radius:999px;padding:0 7px;font-size:9.5px;font-weight:700;text-transform:uppercase;letter-spacing:.3px}.came-from-history-meta{color:var(--chart-muted);font-size:10.5px;display:flex;align-items:center;gap:10px;margin-top:2px}.dashboard-page{gap:20px}.dash-generated{color:var(--chart-muted);font-size:11.5px}.dashboard-page .stat-tile-row{grid-template-columns:repeat(auto-fit,minmax(184px,1fr))}@media(max-width:680px){.dashboard-page .stat-tile-row{grid-template-columns:repeat(2,1fr);gap:10px}}.dash-grid-2{display:grid;grid-template-columns:repeat(auto-fit,minmax(340px,1fr));gap:20px}.dash-grid-2 .panel-card{margin:0;min-width:0}.dashboard-page .panel-card{margin:0}.dash-source-table td:first-child,.dash-source-table th:first-child{max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dash-subhead{margin:16px 0 8px;font-size:12px;font-weight:700;color:var(--text-h);text-transform:uppercase;letter-spacing:.03em}.dash-inline-stats{display:flex;flex-wrap:wrap;align-items:center;gap:14px;margin:6px 0 12px;font-size:13px;color:var(--text)}.dash-inline-stats strong{color:var(--text-h);font-size:15px}.line-chart{margin-top:6px}.lc-plot{position:relative}.lc-plot svg{display:block;overflow:visible}.lc-scale{position:absolute;top:0;right:2px;font-size:10px;color:var(--chart-muted);background:var(--panel-bg);padding:0 3px;border-radius:3px}.lc-axis-row{position:relative;height:16px;margin-top:2px}.lc-axis-row span{position:absolute;transform:translate(-50%);font-size:10px;color:var(--chart-muted);font-variant-numeric:tabular-nums;white-space:nowrap}.lc-axis-row span:first-child{transform:translate(0)}.lc-axis-row span:last-child{transform:translate(-100%)}.lc-legend{margin-top:10px;font-size:12px}.lc-legend li{justify-content:flex-start;gap:14px}.lc-empty{margin-top:8px;font-size:12px;color:var(--chart-muted)}.funnel-bars{display:flex;flex-direction:column;gap:10px;margin-top:8px}.funnel-row{display:grid;grid-template-columns:110px 1fr 52px;align-items:center;gap:10px}.funnel-label{font-size:12.5px;font-weight:600;color:var(--text-h);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.funnel-track{background:var(--bg);border-radius:6px;height:24px;overflow:hidden}.funnel-fill{height:100%;min-width:26px;border-radius:6px;display:flex;align-items:center;justify-content:flex-end;padding-right:8px;background-image:linear-gradient(90deg,var(--fill-color,var(--accent)),color-mix(in srgb,var(--fill-color,var(--accent)) 70%,white));transition:width .4s ease}.funnel-count{font-size:11.5px;font-weight:700;color:#fff}.funnel-drop{font-size:11px;color:var(--chart-muted);text-align:right;font-variant-numeric:tabular-nums}.hour-hist{margin-top:8px}.hour-hist-bars{display:flex;align-items:flex-end;gap:2px;height:96px}.hour-hist-col{flex:1;height:100%;display:flex;align-items:flex-end}.hour-hist-bar{width:100%;min-height:2px;border-radius:2px 2px 0 0;background:var(--series-1);opacity:.7}.hour-hist-col.is-peak .hour-hist-bar{opacity:1;background:var(--accent)}.hour-hist-axis{position:relative;height:14px;margin-top:3px}.hour-hist-axis span{position:absolute;transform:translate(-50%);font-size:10px;color:var(--chart-muted);font-variant-numeric:tabular-nums}.hour-hist-caption{margin-top:6px;font-size:11.5px;color:var(--chart-muted)}.hour-hist-caption strong{color:var(--text-h)}@media(max-width:560px){.dash-grid-2{grid-template-columns:1fr}.funnel-row{grid-template-columns:84px 1fr 44px;gap:8px}}.add-member-card{max-width:960px}.add-member-columns{display:flex;gap:32px;align-items:flex-start;flex-wrap:wrap}.add-member-form-col{flex:0 1 360px;min-width:0}.add-member-access-col{flex:1 1 320px;min-width:0;max-width:460px;border-left:1px solid var(--border);padding-left:28px}.add-member-access-col .hint-text{margin-top:-4px}@media(max-width:720px){.add-member-form-col{flex-basis:100%}.add-member-access-col{border-left:none;padding-left:0;padding-top:20px;border-top:1px solid var(--border);max-width:none;flex-basis:100%}}.team-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:10px}.team-toolbar h2{margin:0}.team-search{border:1px solid var(--border);border-radius:6px;padding:8px 10px;font-size:13px;min-width:220px;background:var(--panel-bg);color:var(--text-h)}.team-filter-tabs{margin-bottom:14px;max-width:460px}.team-table{display:flex;flex-direction:column}.team-row{display:grid;grid-template-columns:1.6fr 1.2fr 1fr .9fr .6fr 1.1fr 56px;align-items:center;gap:10px;padding:10px 6px;border-bottom:1px solid var(--border)}.team-row:last-child{border-bottom:none}.team-row-head{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.3px;color:var(--text);padding-bottom:8px}.team-cell-name{font-weight:600;color:var(--text-h);display:flex;align-items:center;gap:10px;overflow:visible;white-space:normal}.team-cell-name-text{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.team-avatar{width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:11.5px;font-weight:700;letter-spacing:.02em;flex-shrink:0}.team-avatar-accent{background:var(--accent-bg);color:var(--accent)}.team-avatar-info{background:var(--info-bg);color:var(--info)}.team-avatar-warning{background:var(--warning-bg);color:var(--warning)}.team-avatar-secondary{background:var(--secondary-bg);color:var(--secondary)}.role-dot{display:inline-block;width:7px;height:7px;border-radius:50%;margin-right:8px;flex-shrink:0}.role-dot-accent{background:var(--accent)}.role-dot-info{background:var(--info)}.role-dot-warning{background:var(--warning)}.role-dot-secondary{background:var(--secondary)}.team-actions-head{text-align:right}.team-actions-cell{display:flex;justify-content:flex-end}.team-row [data-label]{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.team-row .team-actions-cell,.team-row .team-cell-name{overflow:visible}.team-actions-menu{position:relative;display:flex;align-items:center;gap:8px}.team-self-tag{white-space:nowrap}.access-modal-self-warning{color:var(--warning);margin-top:-10px}.team-actions-trigger{width:30px;height:30px;border:1px solid var(--border);background:var(--panel-bg);border-radius:var(--radius-sm);cursor:pointer;font-size:16px;line-height:1;color:var(--text)}.team-actions-trigger:hover{border-color:var(--accent);color:var(--accent)}.team-actions-dropdown{position:absolute;top:calc(100% + 4px);right:0;z-index:20;min-width:170px;background:var(--panel-bg);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-md);display:flex;flex-direction:column;padding:4px;gap:1px}.team-actions-dropdown button{text-align:left;background:0 0;border:none;padding:8px 10px;border-radius:6px;cursor:pointer;font-size:13px;color:var(--text-h);width:100%}.team-actions-dropdown button:hover{background:var(--bg)}.team-actions-dropdown .team-actions-danger{color:var(--danger)}.team-actions-dropdown .team-actions-danger:hover{background:var(--danger-bg)}.password-field{position:relative;display:flex}.password-field input{flex:1;padding-right:38px}.password-visibility-btn{position:absolute;right:4px;top:50%;transform:translateY(-50%);background:0 0;border:none;cursor:pointer;font-size:15px;width:30px;height:30px;border-radius:6px;display:flex;align-items:center;justify-content:center}.password-visibility-btn:hover{background:var(--bg)}.field-hint{color:var(--text-muted);font-size:11px;font-weight:500;text-transform:none}.just-created-banner{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-top:14px;padding:10px 14px;background:var(--accent-bg);border:1px solid var(--border);border-radius:var(--radius-sm);font-size:13px;color:var(--text-h)}.just-created-actions{display:flex;gap:14px;flex-shrink:0}.modal-actions button.danger-button{background:var(--danger);color:#fff;border:none;font-weight:600}.access-modal{max-width:460px}.access-modal-subtitle{color:var(--text);font-size:13px;margin:-6px 0 16px}.access-preset-label{display:flex;flex-direction:column;gap:4px;font-size:13px;font-weight:600;color:var(--text-h);margin-bottom:16px}.access-preset-label select{border:1px solid var(--border);border-radius:6px;padding:8px 10px;font-size:14px;font-weight:400;background:var(--panel-bg);color:var(--text-h);transition:border-color .12s,box-shadow .12s}.access-preset-label select:focus-visible{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.access-sections-header{display:flex;align-items:center;justify-content:space-between;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.3px;color:var(--text-h);margin-bottom:8px}.access-sections-count{color:var(--text-muted);text-transform:none;font-weight:600;letter-spacing:0}.access-sections-list{display:flex;flex-direction:column;gap:2px;max-height:280px;overflow-y:auto;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-sm);padding:6px}.access-section-row{display:flex;align-items:center;gap:10px;padding:9px 8px;border-radius:6px;font-size:13.5px;color:var(--text-h);cursor:pointer;transition:background .12s}.access-section-row:hover{background:var(--panel-bg);box-shadow:var(--shadow-sm)}.access-section-row:has(input:checked){background:var(--panel-bg);box-shadow:var(--shadow-sm)}.access-section-icon{display:flex;color:var(--text-muted);flex-shrink:0}.access-section-row:has(input:checked) .access-section-icon{color:var(--accent)}.access-bulk-actions{display:flex;gap:16px;margin:10px 0 18px}.access-data-scope-row{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:6px}.access-data-scope-row label{display:flex;flex-direction:column;gap:4px;font-size:12px;font-weight:600;color:var(--text-h)}.access-data-scope-row select{border:1px solid var(--border);border-radius:6px;padding:7px 8px;font-size:13px;font-weight:400;background:var(--panel-bg);color:var(--text-h)}@media(max-width:900px){.team-row{grid-template-columns:1.5fr 1fr .8fr .9fr .6fr 44px}.team-row [data-label=Access]{display:none}.team-row-head [role=columnheader]:nth-child(6){display:none}}@media(max-width:680px){.team-toolbar{flex-direction:column;align-items:stretch}.team-search{width:100%}.team-table{gap:12px;display:flex;flex-direction:column}.team-row{display:block;border:1px solid var(--border);border-radius:var(--radius-md);padding:6px 14px}.team-row.team-row-head{display:none}.team-row [data-label]{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:9px 0;border-bottom:1px solid var(--border);white-space:normal;overflow:visible;text-overflow:clip}.team-row [data-label]:last-of-type{border-bottom:none}.team-row [data-label]:before{content:attr(data-label);color:var(--text-muted);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.3px;flex-shrink:0}.team-cell-name{font-size:15.5px}.team-cell-name:before{content:none}.team-actions-cell{justify-content:flex-end}.team-actions-cell:before{content:none}.team-actions-trigger{width:40px;height:40px;font-size:20px}.team-actions-dropdown button{padding:12px;font-size:14px}}.pipeline-analytics-toggle{display:inline-flex;align-items:center;gap:8px;background:var(--panel-bg);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);padding:8px 14px;margin-bottom:12px;font:inherit;font-size:var(--fs-sm);font-weight:600;color:var(--text-h);cursor:pointer;transition:border-color .12s,color .12s}.pipeline-analytics-toggle:hover{border-color:var(--accent);color:var(--accent)}.pipeline-analytics-toggle svg{flex-shrink:0}.pipeline-analytics-chevron{display:flex;flex-shrink:0;color:var(--text-muted);transition:transform .18s ease}.pipeline-analytics-chevron.is-open{transform:rotate(180deg)}.pipeline-analytics-wrap{display:grid;grid-template-rows:0fr;transition:grid-template-rows .22s ease}.pipeline-analytics-wrap.is-open{grid-template-rows:1fr}.pipeline-analytics-wrap>.pipeline-analytics-body{overflow:hidden;min-height:0}.pipeline-analytics-body{padding-bottom:0;transition:padding-bottom .22s ease}.pipeline-analytics-wrap.is-open .pipeline-analytics-body{padding-bottom:16px}@media(max-width:680px){.pipeline-analytics-toggle{width:100%;justify-content:space-between}}.pipeline-board{display:flex;gap:14px;overflow-x:auto;padding-bottom:10px;align-items:flex-start}.pipeline-column{position:relative;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-md);flex:0 0 280px;width:280px;display:flex;flex-direction:column;max-height:calc(100svh - 220px)}.pipeline-column-resize-handle{position:absolute;top:0;right:-11px;width:14px;height:100%;cursor:col-resize;z-index:5;background:transparent;touch-action:none}.pipeline-column-resize-handle:after{content:"";position:absolute;top:8px;bottom:8px;left:6px;width:2px;border-radius:1px;background:transparent;transition:background-color .12s ease}.pipeline-column-resize-handle:hover:after,.pipeline-column-resize-handle.is-dragging:after{background:var(--accent)}body.is-resizing-column{cursor:col-resize!important}body.is-resizing-column,body.is-resizing-column *{-webkit-user-select:none!important;user-select:none!important}.pipeline-column-header{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;border-bottom:1px solid var(--border)}.pipeline-column-title{font-size:13px;font-weight:700;color:var(--text-h)}.pipeline-column-count{font-size:11px;font-weight:700;color:var(--text-muted);background:var(--panel-bg);border-radius:999px;padding:2px 8px}.pipeline-column-cards{display:flex;flex-direction:column;gap:10px;padding:10px;overflow-y:auto}.pipeline-card{background:var(--panel-bg);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);padding:12px;display:flex;flex-direction:column;gap:4px}.pipeline-card-name{font-size:14px;font-weight:600;color:var(--text-h)}.pipeline-card-phone{font-size:12px;color:var(--text-muted)}.pipeline-card-preview{font-size:12.5px;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pipeline-card-meta{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:11px;color:var(--text-muted);margin-top:2px}.pipeline-card-time{font-variant-numeric:tabular-nums}.pipeline-card-chat-btn{margin-top:6px;width:100%}.pipeline-mobile-tabs,.pipeline-mobile-only{display:none}@media(max-width:680px){.pipeline-board{display:none}.pipeline-mobile-tabs{display:flex;gap:8px;overflow-x:auto;padding-bottom:8px;margin-bottom:4px}.pipeline-mobile-tab{flex-shrink:0;background:var(--panel-bg);border:1px solid var(--border);color:var(--text);border-radius:var(--radius-sm);padding:7px 12px;font-size:var(--fs-sm);font-weight:600;white-space:nowrap;cursor:pointer}.pipeline-mobile-tab.active{background:var(--accent);color:#fff;border-color:var(--accent)}.pipeline-mobile-only{display:block}.pipeline-mobile-only .pipeline-column{width:100%;max-height:none}}.modal-overlay-drawer{justify-content:flex-end;align-items:stretch;padding:0}.modal-card-drawer{width:380px;max-width:92vw;height:100%;border-radius:0;overflow-y:auto;box-shadow:var(--shadow-lg)}.modal-card-drawer .customer-panel{padding-top:44px}@keyframes drawer-slide-in{0%{transform:translate(24px);opacity:.4}to{transform:translate(0);opacity:1}}@keyframes drawer-slide-out{0%{transform:translate(0);opacity:1}to{transform:translate(24px);opacity:0}}@media(prefers-reduced-motion:reduce){.modal-card-drawer,.modal-overlay-drawer{transition:opacity .18s var(--ease-out)}.modal-card-drawer[data-leaving],.modal-overlay-drawer[data-leaving]{opacity:0}.bulk-action-bar,.connection-pill,.chat-drawer-backdrop{transition:opacity var(--dur-popover) var(--ease-out)}.bulk-action-bar[data-leaving],.connection-pill[data-leaving],.chat-drawer-backdrop[data-leaving]{opacity:0}}.drawer-error{margin:16px}.data-table tbody tr.is-clickable{cursor:pointer}.data-table tbody tr.is-clickable:hover{background:var(--bg)}.pipeline-card.is-clickable{cursor:pointer}.pipeline-card.is-clickable:hover{border-color:var(--accent)}.bulk-action-bar{position:sticky;top:0;z-index:5;display:flex;align-items:center;gap:12px;flex-wrap:wrap;background:var(--text-h);color:#fff;border-radius:var(--radius-sm);padding:10px 14px;margin-bottom:12px}.bulk-action-count{font-weight:600;font-size:var(--fs-sm)}.bulk-action-bar select{border:1px solid #ffffff40;background:#ffffff1a;color:#fff;border-radius:var(--radius-sm);padding:6px 10px;font-size:var(--fs-sm)}.bulk-action-bar select option{color:var(--text-h)}.bulk-action-clear{margin-left:auto;background:0 0;border:none;color:#fff;opacity:.85;cursor:pointer;font-size:var(--fs-sm);text-decoration:underline}.bulk-action-clear:hover{opacity:1}.row-select-checkbox{width:16px;height:16px;cursor:pointer}.pipeline-card-select{position:absolute;top:12px;right:12px;width:16px;height:16px;cursor:pointer;z-index:2}.pipeline-card:has(.pipeline-card-select) .pipeline-card-name{padding-right:22px}.pipeline-card{position:relative}.sidebar-search-trigger{background:0 0;border:none;font:inherit;text-align:left;cursor:pointer}.nav-link-shortcut{margin-left:auto;flex-shrink:0;opacity:.55;font-size:var(--fs-2xs);border:1px solid currentColor;border-radius:4px;padding:1px 5px;white-space:nowrap}.sidebar:not(.open) .nav-link-shortcut{display:none}.modal-overlay-search{align-items:flex-start;justify-content:center;padding-top:12vh}.modal-card-search{width:560px;max-width:92vw;max-height:70vh;padding:0;display:flex;flex-direction:column;overflow:hidden}.global-search-input{border:none;border-bottom:1px solid var(--border);padding:16px;font-size:var(--fs-lg);width:100%;outline:none;color:var(--text-h);background:var(--panel-bg)}.global-search-results{overflow-y:auto;padding:8px}.global-search-hint{padding:16px}.global-search-group-label{font-size:var(--fs-2xs);text-transform:uppercase;letter-spacing:.3px;color:var(--text-muted);padding:8px 10px 4px;font-weight:600}.global-search-result{display:flex;justify-content:space-between;align-items:center;gap:10px;width:100%;text-align:left;background:0 0;border:none;padding:9px 10px;border-radius:var(--radius-sm);cursor:pointer;font-size:var(--fs-sm);color:var(--text-h)}.global-search-result:hover,.global-search-result:focus-visible{background:var(--bg);outline:none}.global-search-result-sub{color:var(--text-muted);font-size:var(--fs-xs);white-space:nowrap}.drag-resize-handle{position:absolute;top:0;height:100%;width:14px;cursor:col-resize;z-index:6;background:transparent;touch-action:none}.drag-resize-handle:after{content:"";position:absolute;top:8px;bottom:8px;width:2px;border-radius:1px;background:transparent;transition:background-color .12s ease}.drag-resize-handle:hover:after,.drag-resize-handle.is-dragging:after{background:var(--accent)}body.is-resizing-panel{cursor:col-resize!important}body.is-resizing-panel,body.is-resizing-panel *{-webkit-user-select:none!important;user-select:none!important}.sidebar-resize-handle{right:0}.sidebar-resize-handle:after{right:2px}body.is-resizing-panel .sidebar{transition:none!important}.chat-list-resize-handle,.customer-panel-resize-handle{display:none}@media(min-width:901px){.chat-list-resize-handle{display:block;right:0}.chat-list-resize-handle:after{right:2px}.customer-panel-resize-handle{display:block;left:0}.customer-panel-resize-handle:after{left:2px}.conversation-list,.customer-panel{position:relative}body.is-resizing-panel .chats-layout{transition:none!important}.chats-layout{overflow-x:auto}}.note-item.is-important{border-left:3px solid var(--warning);background:var(--warning-bg)}.note-important-tag{color:var(--warning)}.cp-important-notes .note-item{margin-top:4px}html{-webkit-tap-highlight-color:transparent;-webkit-text-size-adjust:100%}button,a,[role=button],select,summary{touch-action:manipulation}@media(pointer:coarse){input,textarea,select,.composer input,.composer-textarea,.attachment-caption-input,.login-card input,.customer-field select,.customer-field input,.deal-stage-select,.deal-stage-custom-form input,.team-search,.page-header>select,.appearance-hex-input,.note-form textarea,[class^=access-] select,[class*=" access-"] select{font-size:16px}.customer-field select,.deal-stage-select,.note-form button,.read-filter-tabs button,.password-visibility-btn,.pipeline-mobile-tab,.thread-header-listbtn,.sidebar-toggle{min-height:40px}.password-visibility-btn,.thread-header-listbtn,.sidebar-toggle{min-width:40px}.conversation-item-menu-trigger,.bubble-actions-btn{min-width:36px;min-height:36px}}.bottom-nav{display:none}@media(max-width:680px){.bottom-nav{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:1250;background:var(--sidebar-bg);border-top:1px solid var(--sidebar-active);padding-bottom:env(safe-area-inset-bottom,0px)}.bottom-nav-item{flex:1;min-width:0;min-height:56px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;background:none;border:none;color:var(--sidebar-text);font:inherit;font-size:11px;text-decoration:none;cursor:pointer;transition:color .15s ease,background .15s ease}.bottom-nav-item:active{background:var(--sidebar-active)}.bottom-nav-item.active{color:#fff}.bottom-nav-icon{display:flex;align-items:center;justify-content:center;width:24px;height:24px}.bottom-nav-label{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bottom-nav .hamburger{transform:scale(.9)}.main-area{margin-left:0}.sidebar:not(.open){transform:translate(-100%);visibility:hidden}.sidebar{transition:transform .22s cubic-bezier(.23,1,.32,1),visibility 0s linear .22s}.sidebar.open{transform:none;visibility:visible;transition:transform .22s cubic-bezier(.23,1,.32,1);width:min(300px,86vw)!important;padding-bottom:env(safe-area-inset-bottom,0px);z-index:1350}.sidebar-backdrop{z-index:1340}.sidebar:not(.open) .sidebar-footer{visibility:visible}.sidebar .sidebar-resize-handle{display:none}.content{padding-bottom:calc(70px + env(safe-area-inset-bottom,0px))}.chats-layout{height:calc(100dvh - 84px - env(safe-area-inset-bottom,0px))}.toast-stack{bottom:calc(68px + env(safe-area-inset-bottom,0px))}.reminder-toast,.incoming-call-card{max-width:calc(100vw - 24px);right:12px;top:calc(12px + env(safe-area-inset-top,0px))}.login-card{width:min(320px,calc(100% - 32px))}.modal-card{max-height:calc(100dvh - 32px);overflow-y:auto}.modal-overlay{overflow-y:auto}}@media(prefers-reduced-motion:reduce){.sidebar,.sidebar.open{transition:none}}.bluetick-checklist{list-style:none;margin:12px 0;padding:0;display:flex;flex-direction:column;gap:10px}.bluetick-profile{display:flex;flex-direction:column;gap:10px;max-width:520px}.bluetick-profile label{display:flex;flex-direction:column;gap:4px;font-size:13px;font-weight:600;color:var(--text-h)}.bluetick-photo{width:72px;height:72px;border-radius:50%;object-fit:cover}@media(max-width:900px){.panel-card:has(>.data-table){overflow-x:auto}.panel-card>.data-table{min-width:560px}.chats-layout:not(.list-open) .conversation-list{visibility:hidden;transition:transform .22s ease,visibility 0s linear .22s}.chats-layout.panel-collapsed .customer-panel{visibility:hidden;transition:transform .22s ease,visibility 0s linear .22s}}@media(max-width:680px){.thread-panel{padding-left:10px;padding-right:10px}.bubble{max-width:85%}.thread-header-actions{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch}.thread-header-actions::-webkit-scrollbar{display:none}.thread-header-actions>*{flex-shrink:0}.page-header{flex-wrap:wrap;gap:8px}.filter-grid,.wa-status{grid-template-columns:1fr}.pipeline-mobile-tab{min-height:40px}}.bubble-outbound .message-ticks{color:#fff;opacity:.85}.bubble-outbound .message-ticks.read{color:#53bdeb;opacity:1;filter:drop-shadow(0 0 1px #0000008c)}.status-dot{display:inline-block;width:9px;height:9px;border-radius:50%;flex-shrink:0;background:#9ca3af}.status-active{background:#22c55e}.status-idle,.status-away{background:#f59e0b}.status-busy{background:#ef4444}.status-offline{background:#9ca3af}.status-select{display:flex;align-items:center;gap:8px;margin:0 16px 8px}.status-select select{flex:1;min-width:0;background:var(--sidebar-active);color:#fff;border:1px solid transparent;border-radius:6px;padding:5px 6px;font-size:12px}.sidebar:not(.open) .status-select select{display:none}.agent-live-status{display:inline-flex;align-items:center;gap:5px;margin-left:8px;font-size:12px;color:var(--text)}.pipeline-filters{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:12px 0}.pipeline-search{flex:1 1 200px;min-width:0;max-width:320px}.pipeline-filter-chip{border:1px solid var(--border);background:var(--panel-bg);color:var(--text);border-radius:6px;padding:5px 10px;font-size:12.5px;font-weight:600;cursor:pointer}.pipeline-filter-chip.active{background:var(--accent-bg);border-color:var(--accent);color:var(--accent)}.pipeline-card-chips{display:flex;flex-wrap:wrap;gap:4px}.pipeline-chip{font-size:11px;padding:1px 6px;border-radius:4px;background:var(--accent-soft);color:var(--text);white-space:nowrap}.pipeline-chip.is-warn{background:var(--warning-bg);color:var(--warning)}.pipeline-card.is-stale{border-left:3px solid var(--warning)}.pipeline-card[draggable=true]{cursor:grab}.pipeline-card.is-dragging{opacity:.5}.pipeline-card-vip{color:var(--success);font-weight:700}.pipeline-column.is-drop-target{outline:2px dashed var(--accent);outline-offset:-2px;background:var(--accent-soft)}.pipeline-column-sub{display:flex;align-items:center;gap:8px;padding:0 12px 6px;font-size:11.5px;color:var(--text-muted)}.pipeline-column-sub .link-button{margin-left:auto;font-size:11.5px}.pipeline-card-move{font-size:12px}@media(hover:hover)and (pointer:fine){.pipeline-card-move{display:none}}@media(prefers-reduced-motion:no-preference){.pipeline-column{transition:background-color var(--dur-popover) var(--ease-out)}}.transfer-event-row{display:flex;justify-content:center;margin:10px 0}.transfer-event{max-width:min(520px,92%);text-align:center;font-size:12.5px;color:var(--text-h);background:var(--info-bg);border:1px solid var(--info);border-radius:8px;padding:6px 12px}.transfer-event-time{color:var(--text-muted)}.transfer-event-note{margin-top:2px;color:var(--text);font-style:italic}.thread-header-transferred{font-size:12px;font-weight:600;color:var(--info);background:var(--info-bg);border-radius:4px;padding:1px 8px}.transfer-form{display:flex;flex-direction:column;gap:12px}.transfer-form label{display:flex;flex-direction:column;gap:4px;font-size:13px;font-weight:600;color:var(--text-h)}.transfer-actions{display:flex;justify-content:flex-end;gap:8px}