:root{--text:#3f3f46;--text-h:#18181b;--bg:#f4f4f5;--panel-bg:#fff;--border:#e4e4e7;--accent:#7c3aed;--accent-bg:#7c3aed1a;--sidebar-bg:#18181b;--sidebar-text:#d4d4d8;--sidebar-active:#27272a;--series-1:#2a78d6;--series-2:#1baf7a;--series-3:#eda100;--series-4:#008300;--series-5:#4a3aa7;--series-6:#e34948;--series-7:#e87ba4;--series-8:#eb6834;--chart-muted:#898781;--chart-gridline:#e1e0d9;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark;color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;font:15px/1.5 system-ui,Segoe UI,Roboto,sans-serif}@media (prefers-color-scheme:dark){:root{--lightningcss-light: ;--lightningcss-dark:initial}}*{box-sizing:border-box}body{margin:0}#root{min-height:100svh}h1,h2{color:var(--text-h);font-weight:600}.app-shell{min-height:100svh;display:flex}.incoming-call-card{background:var(--panel-bg);border:1px solid var(--border);z-index:200;text-align:center;border-radius:10px;width:260px;padding:18px 20px;position:fixed;top:20px;right:20px;box-shadow:0 6px 24px #0003}.incoming-call-name{color:var(--text-h);font-size:15px;font-weight:700}.incoming-call-phone{color:var(--text);margin-bottom:8px;font-size:12px}.incoming-call-status{color:var(--accent);margin-bottom:12px;font-size:13px}.incoming-call-actions{flex-wrap:wrap;justify-content:center;gap:8px;display:flex}.call-btn{cursor:pointer;background:var(--bg);color:var(--text-h);border:none;border-radius:6px;padding:8px 14px;font-size:13px}.call-btn-accept{color:#fff;background:#16a34a}.call-btn-decline{color:#fff;background:#dc2626}.call-history-row{border-bottom:1px solid var(--border);padding:6px 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var(--border);width:100%;padding-top:14px;font-size:13px}.customer-field label{color:var(--text-h);text-transform:uppercase;letter-spacing:.3px;margin-bottom:6px;font-size:11px;font-weight:600;display:block}.customer-field select{border:1px solid var(--border);background:var(--panel-bg);width:100%;color:var(--text-h);border-radius:6px;padding:8px 10px;font-size:13px}.customer-notes{text-align:left;border-top:1px solid var(--border);width:100%;margin-top:0;padding-top:14px}.customer-notes label{color:var(--text-h);text-transform:uppercase;letter-spacing:.3px;margin-bottom:6px;font-size:11px;font-weight:600;display:block}.note-item{border-bottom:1px solid var(--border);padding:8px 0;font-size:13px;line-height:1.5}.note-meta{color:var(--text);justify-content:space-between;align-items:center;gap:8px;font-size:11px;display:flex}.note-form{flex-direction:column;gap:6px;margin-top:8px;display:flex}.note-form textarea{border:1px solid var(--border);resize:vertical;border-radius:6px;min-height:50px;padding:8px;font-family:inherit}.note-form button{align-self:flex-start}.empty-hint{color:var(--text);text-align:center;padding:24px}.new-chat-button{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:6px;margin-bottom:4px;padding:10px;font-weight:600}.conversation-search{border:1px solid var(--border);background:var(--bg);color:var(--text-h);border-radius:6px;margin-bottom:4px;padding:8px 10px}.read-filter-tabs{background:var(--bg);border-radius:8px;gap:2px;margin-bottom:6px;padding:3px;display:flex}.read-filter-tabs button{color:var(--text);cursor:pointer;background:0 0;border:none;border-radius:6px;flex:1;padding:6px 4px;font-size:12px;font-weight:600}.read-filter-tabs button.active{background:var(--panel-bg);color:var(--accent);box-shadow:0 1px 2px #00000014}.conversation-item.unread 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var(--border);flex-direction:column;gap:4px;padding-top:8px;display:flex}.tag-manage-row{justify-content:space-between;align-items:center;display:flex}.bubble-media{cursor:pointer;object-fit:cover;border-radius:8px;max-width:220px;max-height:220px;display:block}video.bubble-media{cursor:default}.bubble-caption{margin-top:4px;font-size:13px}.bubble-document{color:inherit;font-size:13px;text-decoration:underline}.bubble-sending{opacity:.9;align-items:center;gap:8px;font-size:13px;font-style:italic;display:flex}.bubble-spinner{border:2px solid #fff6;border-top-color:#fff;border-radius:50%;flex-shrink:0;width:14px;height:14px;animation:.8s linear infinite bubble-spin}@keyframes bubble-spin{to{transform:rotate(360deg)}}.call-event-row{justify-content:center;margin:4px 0;display:flex}.call-event-bubble{color:var(--text);background:var(--bg);border:1px solid var(--border);border-radius:999px;padding:4px 12px;font-size:12px}.date-separator-pill{color:var(--text-h);margin:6px 0;font-weight:700}.bubble-time{opacity:.85}.composer-icon-btn{cursor:pointer;width:32px;height:32px;color:var(--text);background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;transition:background .15s,color .15s;display:flex}.composer-icon-btn:hover:not(:disabled){background:var(--accent-bg);color:var(--accent)}.composer-icon-btn:disabled{opacity:.4;cursor:default}.composer-icon-btn.active{background:var(--accent-bg);color:var(--accent)}.recording-bar{border:1px solid var(--border);background:var(--bg);border-radius:6px;flex:1;align-items:center;gap:10px;padding:0 12px;display:flex}.recording-dot{background:#dc2626;border-radius:50%;flex-shrink:0;width:10px;height:10px;animation:1.2s ease-in-out infinite recording-pulse}@keyframes recording-pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(.75)}}.recording-timer{font-variant-numeric:tabular-nums;color:var(--text-h);font-weight:600}.recording-hint{color:var(--text);flex:1;font-size:13px}.recording-cancel-btn,.recording-send-btn{cursor:pointer;color:var(--text);background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;padding:6px;display:flex}.recording-send-btn{color:var(--accent)}.attachment-preview{border:1px solid var(--border);background:var(--bg);border-radius:20px;flex:1;align-items:center;gap:10px;padding:6px 6px 6px 12px;display:flex}.attachment-preview-media{object-fit:cover;border-radius:8px;flex-shrink:0;width:40px;height:40px}.attachment-cancel-btn{cursor:pointer;color:var(--text);background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;padding:6px;display:flex}.attachment-caption-input{border:1px solid var(--border);background:var(--panel-bg);border-radius:20px;flex:1;min-width:0;padding:8px 12px;font-size:14px}.attachment-preview>button[type=button]:last-child{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:20px;flex-shrink:0;padding:10px 20px;font-weight:600}.permission-request-actions{flex-direction:column;align-items:flex-start;gap:4px;display:flex}.outbound-call-box{border:1px solid var(--border);border-radius:8px;flex-direction:column;align-items:center;gap:6px;padding:8px;display:flex}.modal-overlay{z-index:1000;background:#00000080;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal-card{background:var(--panel-bg);border:1px solid var(--border);border-radius:8px;width:100%;max-width:400px;padding:20px}.modal-card h3{color:var(--text-h);margin:0 0 12px}.modal-actions{justify-content:flex-end;gap:8px;margin-top:8px;display:flex}.modal-actions button{cursor:pointer;border-radius:6px;padding:8px 16px}.lightbox-overlay{z-index:1000;background:#000000d9;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.lightbox-overlay img,.lightbox-overlay video{border-radius:8px;max-width:90vw;max-height:90vh}.lightbox-close{color:#fff;cursor:pointer;background:0 0;border:none;font-size:32px;position:absolute;top:16px;right:24px}.track-page{color:#26302b;background:#f7f8f6;flex-direction:column;min-height:100svh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;display:flex}.track-header{background:#fff;border-bottom:1px solid #e9ece7;justify-content:center;padding:22px 16px 18px;display:flex}.track-logo{width:auto;height:30px}.track-main{flex-direction:column;flex:1;gap:14px;width:100%;max-width:440px;margin:0 auto;padding:20px 16px 32px;display:flex}.track-card{background:#fff;border:1px solid #e9ece7;border-radius:14px;padding:18px;box-shadow:0 1px 2px #141e1808}.track-loading{color:#6b746e;flex-direction:column;align-items:center;gap:14px;padding:40px 18px;font-size:14px;display:flex}.track-spinner{border:3px solid #dfe6e1;border-top-color:#008a3b;border-radius:50%;width:26px;height:26px;animation:.8s linear infinite track-spin}@keyframes track-spin{to{transform:rotate(360deg)}}.track-error{text-align:center;background:#fef6f5;border-color:#f3d0ce}.track-error-title{color:#b3261e;margin:0 0 6px;font-weight:700}.track-error-detail{color:#7a4844;margin:0 0 10px;font-size:13px}.track-error-hint{color:#6b746e;margin:0;font-size:13px}.track-summary-row{justify-content:space-between;gap:12px;display:flex}.track-summary-label{text-transform:uppercase;letter-spacing:.04em;color:#8a938c;margin-bottom:3px;font-size:11px}.track-summary-value{color:#1a221d;font-size:16px;font-weight:700}.track-summary-city{color:#5b6660;border-top:1px solid #eef1ed;margin-top:12px;padding-top:12px;font-size:13.5px}.track-summary-city strong{color:#1a221d}.track-banner{border-radius:12px;padding:12px 14px;font-size:13.5px;line-height:1.45}.track-banner-warn{color:#7a5a00;background:#fff7e6;border:1px solid #f3dfa8}.track-banner-bad{color:#8a2f28;background:#fef6f5;border:1px solid #f3d0ce}.track-cod{text-align:center;background:#eefaf1;border:1px solid #c7ecd2;border-radius:14px;padding:16px 18px}.track-cod-label{color:#2f7a44;margin-bottom:4px;font-size:12.5px}.track-cod-amount{color:#00622a;font-size:24px;font-weight:800}.track-timeline{padding:20px 18px 6px}.track-step{gap:14px;display:flex}.track-step-rail{flex-direction:column;align-items:center;width:22px;display:flex}.track-step-icon{background:#fff;border:2px solid #d7ddd8;border-radius:50%;flex-shrink:0;width:22px;height:22px}.track-step-icon-done{background:#008a3b;border-color:#008a3b;justify-content:center;align-items:center;display:flex}.track-step-icon-done svg{width:13px;height:13px}.track-step-icon-next{border-color:#008a3b;box-shadow:0 0 0 3px #e3f5e9}.track-step-line{background:#e2e6e2;flex:1;width:2px;min-height:26px;margin:2px 0}.track-step-line-done{background:#008a3b}.track-step-body{padding-top:1px;padding-bottom:26px}.track-step-label{color:#a7ada8;font-size:14.5px;font-weight:600}.track-step-label-done{color:#1a221d}.track-step-label-current{color:#00622a}.track-step-meta{color:#7a837c;flex-wrap:wrap;gap:8px;margin-top:3px;font-size:12.5px;display:flex}.track-step-time{color:#a0a89f}.track-step:last-child .track-step-body{padding-bottom:2px}.track-footer{text-align:center;color:#9aa19b;padding:18px 16px 26px;font-size:11.5px}@media (width>=480px){.track-main{padding-top:28px}}